Digital Marketing Specialist

4 weeks ago


Kuala Lumpur, Malaysia ClickDimensions Full time

**Digital Marketing Specialist**

**WHO WE ARE**

Are you passionate about marketing, technology and helping businesses connect with the right people at the right time? As The Marketing Cloud for Microsoft Dynamics, ClickDimensions exists to make revenue technology simple, affordable and accessible so every company can drive growth through better customer engagement.

**WHAT WE ARE LOOKING FOR**

The ClickDimensions Digital Marketing Specialist provides premium marketing execution and training for our customers. They will execute customer marketing strategy by setting up technical components and creating marketing assets and reporting for customers. Additionally, they will provide personalized training and assistance on features within the solution to ensure customers achieve their goals with the product. This role requires the ability to manage multiple projects and drive success for each project while gaining buy in from key stakeholders to ensure quality, on time delivery. This role will report to the APAC General Manager.

**YOUR DAY TO DAY**
- Manage book of Marketing Services clients with small plans mainly focused on training and small projects.
- Creating, testing, publishing, and reporting on marketing assets for customers
- Execute the strategy set up by Marketing Consultants with customers. These can include but are not limited to:

- Campaigns
- Web forms
- Marketing automations
- Custom charts and dashboards
- Proving comprehensive solution training and assistance to customers and partners
- Preparing appropriate demonstration materials for training appointments
- Reviewing product releases and learning new features
- Following up with customers after appointments
- Effectively communicating any client issues or questions
- Providing product training to new customers on basic execution in ClickDimensions
- Other duties and projects as assigned by leadership

**WHAT YOU BRING TO CLICKDIMENSIONS**
- CRM experience required (Microsoft Dynamics or Salesforce preferred)
- Digital marketing experience required, particularly in designing and executing omni-channel marketing campaigns
- Ability to meet work independently and meet deadlines
- Ability to provide structured and enjoyable training via remote meeting tools
- Ability to problem-solve and think creatively to deliver solutions to customer needs
- Bachelor’s Degree strongly preferred
- Travel Negligible up to 10%



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