Customer Service Executive

4 weeks ago


Tampoi, Malaysia OPS Technologies Sdn Bhd Full time

**Responsibilities**:

- Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner
- Act as a key interface for all customers’ orders and logistics enquiries
- Point of contact for customers in all purchase orders and deliveries/shipment concerns
- Ensure prompt shipments/deliveries (may include short lead-time orders)
- Ability to resolve issue when conflict arises
- Knowledge of local and overseas regulations with proper documentationTimely keying in of orders and acknowledgement of customer purchase orders
- Logistics arrangements for deliveries and work with transporters/ forwarders/ warehouses to resolve any issues which may result in a delay or no shipment
- Ensure there is no overdue of customer orders; to highlight and work closely with sales team and business development team to clear overdue customer orders for deliveries/shipment arrangements
- Interface with team members prior to shipment of goods to customers with the objective of consolidating deliveries for cost saving and control
- Liaise with customers on deliveries/shipment dates and any special requirements pertaining to customers’ orders fulfillment
- Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, etc documents and liaise forwarders on custom documents
- Responsible for processing and managing of Purchase Orders to manufacturers/suppliers, follow-up on shipment schedules, production schedules, shipments clearance and inventories control
- Escalation of orders with manufacturers/suppliers with our purchases to fulfill customers’ request
- Any other tasks assigned from time to time

**Job Requirements**:

- Applicants need to liaise with Chinese country, knowledge of Mandarin dialects is essential.
- At least 1-2 years of experience
- Ability to successfully manage multiple priorities and to handle challenging work demands and tight schedules
- Able to make timely decisions in a high pressure environment
- Meticulous and keen eye for details
- Good verbal and written communication skills and detailed oriented

Pay: RM3,000.00 - RM3,500.00 per month

**Language**:

- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)



  • Tampoi, Johor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    Position: Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market)Benefits:Overtime (OT)KPI bonusNight Shift AllowanceTraining provided (1 month)Job Types: Full-time, Contract (2years) - renewable depending on performance.Working Days: 6 days' work, 1 day offWorking Hours: 24/7 Rotational shift (9 hours per shift)JOB REQUIREMENTS: Excellent...


  • Tampoi, Johor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    JOB REQUIREMENTS: Must be able to communicate in English. SPM leavers who are interested to start their career in a call center are also encouraged to apply. You are required to work on rotational shifts. Problem solvers and ability to perform under high paced working environment.Age Group: 18-55 years old.JOB DESCRIPTION: Answering customer and client...

  • Customer Service

    3 weeks ago


    Tampoi, Malaysia MINDE Group Full time

    Job Description: - Communicate with customers and understand their needs and identify sales opportunities / develop potential customers and follow up on leads - Create and manage customers account. - Work collaboratively with internal and external stakeholders to provide customers with quality services - Maintain a high degree of professionalism with...


  • Tampoi, Johor, Malaysia HABIB Group Full time

    1. Responsible to perform day-to-day teller activities and demonstrating excellentcustomer service.To ensure all day-to-day transaction tallies.Ensure that all work performed in the branch operation are in accordance withthe company policies/procedures, objectives and applicable laws.To ensure proper execution of all monetary transaction at branch, to...


  • Tampoi, Johor, Malaysia JOBBUILDER Full time

    Responsibilities: Responsible for processing and managing customers' orders with timely deliveries and shipment arrangements to be made in the most optimum manner Act as a key interface for all customers' orders and logistics enquiries Point of contact for customers in all purchase orders and deliveries/shipment concerns Ensure prompt shipments/deliveries...


  • Tampoi, Malaysia Lean IT Consultants Sdn Bhd Full time

    **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform under high paced working environment. **JOB DESCRIPTION**: - Answering customer and client questions. -...


  • Tampoi, Malaysia MINDE Group Full time

    Job description: - ommunicate with customers and understa their ne - . - Create and nage customers account. - Work collaboratively with internal and external stakeholders to provide customers with quality services - Support office administration and other tasks as assigned by the supervisor. Job requirements: - At least an Advanced/Higher/Graduate Degree...

  • Mandarin Speaker

    2 weeks ago


    Tampoi, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **JOB DESCRIPTION** - Must be able to communicate in English and Bahasa Malaysia. - SPM/SKM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform under high paced working environment. - Age Group: 18-55 years old **JOB...


  • Tampoi, Malaysia HABIB Group Full time

    1. Responsible to perform day-to-day teller activities and demonstrating excellent customer service. 2. To ensure all day-to-day transaction tallies. 3. Ensure that all work performed in the branch operation are in accordance with the company policies/procedures, objectives and applicable laws. 4. To ensure proper execution of all monetary transaction...


  • Tampoi, Malaysia OPS Technologies Sdn Bhd Full time

    **Responsibilities**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt...


  • Tampoi, Malaysia OPS Technologies Sdn Bhd Full time

    **Responsibilities**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt...


  • Tampoi, Malaysia Agensi Pekerjaan JOBBUILDER Sdn Bhd Full time

    **Responsibilities**: **Job Requirements**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment...


  • Tampoi, Johor, Malaysia MINDE Group Full time

    Job description: Communicate with customers and understand their needs. Create and manage customers account. Work collaboratively with internal and external stakeholders to provide customers with quality services Support office administration and other tasks as assigned by the supervisor.Job requirements: At least an Advanced/Higher/Graduate Degree in any...


  • Tampoi, Malaysia Happy Dental Sdn Bhd Full time

    Customer service representative person who responsibility attend patient enquiry via social media, call and etc - To reply the customers' enquiries, you must have knowledge of all products (training provided) - Must understand the patient needs and to set their appointment as fast as can - All the appointments must key in into DA system and monitor. -...


  • Tampoi, Johor, Malaysia Happy Dental Sdn Bhd Full time

    Customer service representative person who responsibility attend patient enquiry via social media, call and etc To reply the customers' enquiries, you must have knowledge of all products (training provided) Must understand the patient needs and to set their appointment as fast as can All the appointments must key in into DA system and monitor. Explain all...


  • Tampoi, Malaysia MINDE Group Full time

    Job description: - Communicate with customers and understand their needs. - Create and manage customers account. - Work collaboratively with internal and external stakeholders to provide customers with quality services - Support office administration and other tasks as assigned by the supervisor. Job requirements: - At least an Advanced/Higher/Graduate...

  • Admin Executive

    3 weeks ago


    Tampoi, Malaysia Nala Groups Full time

    Job description - Respond to customer inquiries on the company's services and products. - Process bank transactions such as deposits, withdrawals, transfers, and etc. - To handle listings using software or system. - Ensure the information in the listing or database is correct and updated. - Ensure that all documentation, contracts, and agreements are...

  • Admin Executive

    2 weeks ago


    Tampoi, Johor, Malaysia Nala Groups Full time

    Job description Respond to customer inquiries on the company's services and products. Process bank transactions such as deposits, withdrawals, transfers, and etc. To handle listings using software or system. Ensure the information in the listing or database is correct and updated. Ensure that all documentation, contracts, and agreements are accurate and...

  • Sales Executive

    2 weeks ago


    Tampoi, Malaysia Farm's Best Food Industries Sdn Bhd Full time

    **Responsibilities**: - To responsible for the sales performances. - Involving in development and implementation of sales strategies so that the sales target can be achieved. - To review, assess and make recommendations for improvements on the product, service and policy by monitoring competition from current marketplace. - To ensure the execution of...

  • Program Manager

    1 week ago


    Tampoi, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Job Summary**:Responsible for overall performance of the Program Engineers in managing customers’ activities in the organization **Duties And Responsibilities**: 1. To manage key business activities, review and countercheck customer’s requirement (purchase order and sales order). 2. To work on the Company’s vision and business strategy with short...