Key Account Manager
22 hours ago
**Job Responsibility**
- Target strategic business partners in terms of value, market share and volume
- Build and maintain solid relationships with customers.
- Constantly create revenue generating channels from Cross Selling and Upselling streams
- Identify market opportunities and increase the company’s customer base to improve profit margins in line with the company's vision and values.
- Manage and improve customer retention.
- Ensure customers are using cost effective services channels and increase use of automation.
- Collaborate with the team to achieve its objectives.
- Increase cross-selling and up-selling opportunities.
- Analyze customers performance to drive their growth and production.
- Ensure team targets and KPI’s are met.
- Ensure ACP targets are met where applicable.
**Job Requirements**
- Bachelor’s degree in business or any other field
- 3 - 4 years of relevant working experience preferably in the Freight Forwarding and Logistics industry (Sea freight sales)
- Proven working experience as a key account manager, sales executive, or a relevant role.
- Proven sales track record
- Experience in customer support is a plus.
- Proficiency in MS Office and CRM software
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
**Job Types**: Full-time, Permanent
**Salary**: RM6,500.00 - RM7,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What is your notice period like?
Ability to Commute:
- Petaling Jaya (required)
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