Assistant Manager

5 months ago


Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Business: Markets Operations GBMC, Markets & Securities Services**
**Open positions: 2**
**Role Title: Assistant Manager (Business Support Specialist)**
**Global Career Band: 7**
**Location (Country / City ): Kuala Lumpur, Malaysia**
**Recruiter Name: Nana Nasrudin**

**Why join us?**
- If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. The position lies within the Debt Securities for Clearing and Settlement in Market Operations. The job holder is responsible to support HBAP Clearing & Settlement activities in performing affirming, chasing, amending and escalating until settlement of the trade.
- This role includes managing primary objective of driving operational excellence across our business globally. Achieving this through the consolidation, simplification and continuous improvement of the process, simultaneously takes responsibility for managing operational, location and processing risk.
- Ensure compliance of internal guidelines, external regulations and are constantly reviewed and enhanced to continually improve the support functions offered to the operational processes and the business.

**The key functions of the role include**:

- Oversee team supporting the Global Banking and Markets transactions.
- Understand the processes functions and objectives irrespective of Business Areas to effectively manage and improve the respective processes.
- Provide leadership and customer service to all, both top and lower Management, consistent with Group and company policies and standards.
- Provide support for any ad-hoc project to the Head of Operations and Operation teams for any task involving collation, analysis, forecasting and budgeting relating to Operational data.

**The Opportunity**:

- To continuously provide high quality processing service to achieve maximum client satisfaction within the specified timeline and requirements. Responsible for relationship building and resolving all inquiries in a professional manner (where applicable). Other responsibilities dependent on process assigned to.
- To ensure trade settlement will be executed by timeliness. To provide support in a subset of processing functions including documentation, trade affirmation, projects and Reporting. Assist in managing Operational Risk and Control within the process and the business through query handling and escalation.

**What you’ll do**:
**General Responsibilities**:

- To act as team leader, process specialist and reference point for the team.
- Deputies the team manager when required.
- To ensure the provision of a high quality and accessible service to the business, and both internal / external clients.
- Act as a first point of escalation for operational issues within the team and be able to communicate, address, and resolve issues with the relevant areas in a timely manner.
- To ensure the escalation of all problems/risk issues within their area to the respective stakeholders and the appropriate levels of management.
- To lead innovation and change within their respective teams and to inculcate a positive environment where team members feel encouraged to contribute and drive improvements within the process.
- Support any team, departmental, and Centre initiatives aimed at improving work-life balance.
- In partnership with the team manager, build a robust succession within the team and ensure the absence of key person dependencies.

**Operational, Controls & Reporting**
- Work towards improving process KRIs, KPIs and bright lines through the efficient use of tactical and strategical solutions.
- Ensure that all operational controls are observed and where the opportunity exists, improved to reduce overall risk exposure within the process.
- Observe that all reporting requirements applicable to their role are completed in a timely manner and to a high standard.
- Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Implement and ensure adherence to the Group Privacy, Control and Compliance Policies, applicable to their role.
- Adhere to the group requirement that each employee is aware of the Operational Risk scenarios associated with their role and to ensure that all actions during their employment with HSBC take account of the likelihood of operational risk occurring.
- Understand and ensure compliance to all relevant internal and external governance, regulations and procedures that


  • Accounts Clerk

    5 months ago


    Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...

  • Logistic Officer

    5 months ago


    Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Supply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication...


  • Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Key Task and Responsibilities - Collect grade control (GC) sample. - Collect field duplicate sample. - Ensure that holes drilled as depth required. - Ensure working area and conditions are good and safe. - Ensure GC pegs matched with given GC plan drawing. - Ensure collected samples are dry and if wet, follow procedures as given Geologist. - Ensure sample...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Ilham Dining Concepts Sdn Bhd Full time

    **Assistant Manager** We are looking for a motivated Assistant Manager to join our restaurant group’s Kaiseki. An assistant restaurant manager assists the restaurant manager with the overall operations of the restaurant and in ensuring the smooth flow of our service. To excel in this position, you need a high level of customer service skills and a...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia DCG Grand Sdn Bhd Full time

    Assist the HOD's in formulating and implementing the sales strategy for our company, ensuring alignment with company goals and market demands. - Aid in conducting market research and competitive analysis, gathering data about the Asian market, and providing feedback on market trends, opportunities, and threats. - Assist in managing online channels to ensure...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia The Craftsmen Bearer Sdn Bhd Full time

    We are looking for an Assistant Manager to assist the Branch Manager in the operations and administration of the outlet. **Requirements**: - Effective communicator of English and Bahasa Malaysia - Experienced in a fast paced food and beverage establishment - Minimum 2 years experience in a position of leadership **Job Types**: Full-time,...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia CINNAMON GROUP SDN. BHD. Full time

    Coordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Assist the manager in organizing and supervising shifts - Monitor staff performance and provide feedback to improve productivity - Assist the manager to...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full time

    **A ) Primary Job Scope** 1. To assist the Area / Outlet Manager on daily outlet administration. 2. Assistant Outlet Managers are responsible for company’s outlet performance like personnel management, food and beverage, operations and other services. You are to make sure all matters related to operations and customer service is above satisfactory. 3....


  • Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **23072** **Position Title** - Assistant manager/Assistant **Industry** - Other - ・Plan and carry an activity of inbound promotion to Japan, cooperated with a tourism industry. - ・Make a presentation for an inbound tour to Japan at a tourism seminar or expo in order to appeal to tourists - ・Attend a tourism seminar or workshop -...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Artemis Solutions Recruitment Agency Full time

    ■Responsibility: ・Human Resources Manage recruitment, selection, and onboarding processes Design and implement employee development, performance evaluation, and retention strategies Manage and administration of company’s payroll. Maintain and update HR policies and procedure based on approved changes. Manage employee relations matters. Promote...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia The Benchmark Group Full time

    To assist the Restaurant Manager in managing the assigned outlet as a successful independent profit center. - Maintain exceptional levels of guest service and evaluate guest satisfaction levels for continuous improvement. - Assist the Restaurant Manager in providing training and development programme for junior team members. - Responsible for daily and...


  • Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Assistant Facility Manager **Job Description Summary** The specific responsibilities and deliverables of the Assistant Facilities Management function will vary depending on factors such as the complexity, scale, location, and number of assigned sites and/or included scope of services, however the general principles and summary expectations of...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia C.I.S Network Full time

    **Responsibilities**: - To assist in coordinating, planning and execute effective project ensuring timely delivery of projects/events - To assist in executing from event conceptualization, Pre-event development, onsite event, to post-event reporting and analysis - To assist in planning and execution of conferences, meetings and other events - To assist in...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    Summary The Assistant Manager - Stewarding is responsible to assist the Stewarding Manager in managing the Stewarding Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected...


  • Kuala Lumpur, Malaysia Wangsa Group Of Companies Full time

    **Restaurant Manager** **Job Types**:Permanent, Full-time **Location of restaurant**:Taman Melawati **Responsibilities**: **Team Support**: - Help hire, train, and manage restaurant staff. - Contribute to creating a positive work environment **Operations Assistance**: - Support daily restaurant tasks, including opening and closing. - Ensure smooth...

  • Assistant Shop Manager

    5 months ago


    Kuala Lumpur, Malaysia Sports Direct Full time

    **Company Description** About us.** Sports Direct Malaysia is currently looking for Assistant Shop Manager to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products...

  • HR Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **23019** **Position Title** - HR Assistant Manager **Industry** - Oil/Gas/Petroleum - ・Calculate/Verify the OT and BIK/perquisites of Staff for approval and submission to Payroll Consultant (Tricor) before cut-off date; - ・Check/Verify Payroll Report/Funds Request Statement from Tricor for verifica - on/approval, and for Processing of...

  • Assistant Manager

    5 months ago


    Kuala Lumpur, Malaysia RM Leopad Sdn Bhd Full time

    Assisting the Operation manager / Branch manager and handling the entire project operations. - Planning of resources in the project such as manpower, materials, equipment’s, consumables, PPE and etc. - To prepare quotation for new tender based on contract agreement. - To submit daily progress summary to Operation Manager / BM. - To ensure monthly claims...

  • Assistant Manager

    7 months ago


    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** Global Custody UK Tax Service team is to assist HSBC custody client to obtain their favorable tax on the Dividend/Interest payment by ensure the physical/electronic tax documents are in place with our agent before the market deadline. We are also liaising with UK and foreign authorities on audit inspections. **The...


  • Kuala Lumpur, Malaysia Radium Development Berhad Full time

    Assist Project Manager to ensure the project assigned is completed within the approved timeframe, budget and specifications. - Assist Project Manager on day-to-day project management, including liaison with all parties involved in the project (e.g., the Architects, Designer, Consultant, Main and Sub Contractors, suppliers etc). - Assist Project Manager in...