Telesales Development Intern

3 weeks ago


Cheras, Malaysia Stratos Pinnacle Sdn Bhd Full time

**Job Descriptions**:

- Make outbound calls to potential customers from a provided list to introduce them to our P2P service, explain its benefits, and answer any questions they may have.
- Develop a strong understanding of our P2P service offerings, features, and benefits to effectively communicate with potential customers.
- Identify and qualify potential leads by assessing their interest and needs, and then provide information to the sales team for further follow-up.
- Engage with potential customers in a friendly and professional manner, addressing their concerns, and building rapport to encourage them to consider our services.
- Follow provided scripts while also adapting communication style to individual customer needs and preferences.
- Accurately record and update customer information, interactions, and outcomes in our CRM system.
- Provide regular reports on call performance, including the number of calls made, leads generated, and customer feedback.
- Collaborate with the sales and marketing team to provide feedback on customer responses and suggest improvements to scripts and processes.
- Participate in training sessions to enhance communication skills, product knowledge, and sales techniques.
- Assist in other duties and responsibilities as assigned from time to time.

**Internship Benefits**:

- Hands-on experience in telemarketing and sales in a P2P service industry.
- Opportunity to work closely with experienced professionals.
- Training and skill development in sales and communication.
- Exposure to a dynamic and collaborative work environment.
- Potential for career growth and permanent employment opportunities.

**Qualification & Education Requirements**:

- Eagerness to learn and a positive attitude.

**Preferred Skills**:

- Excellent communication and interpersonal skills.
- Good time management skills and ability to meet deadlines.
- Proficient in Microsoft Office and basic computer skills
- Ability to work independently and in a team environment.

**Job Type**: Internship

**Salary**: From RM800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Cheras Selangor: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)


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