Account Director

3 weeks ago

Kuala Lumpur, Malaysia DGL ADVERTISING (MALAYSIA) SDN BHD Full time

**Duties and Responsibilities**:

- Client Relationship Management: Build and nurture long-term relationships with clients, serving as their main point of contact. Understand their business objectives and develop tailored digital marketing solutions to meet their needs.
- Business Development: Identify opportunities to grow existing client accounts and actively seek new business opportunities. Collaborate with the sales and marketing teams to develop strategies and proposals that align with client objectives.
- Account Management: Oversee the delivery of digital marketing campaigns and projects for clients. Ensure that campaigns are executed effectively and meet client expectations in terms of quality, timelines, and performance.
- Team Leadership: Manage a team of client servicing professionals, providing guidance, support, and mentorship. Foster a collaborative and high-performance culture within the team.
- Strategic Planning: Develop strategic account plans to achieve revenue targets and business objectives. Stay up-to-date with industry trends, competitive landscape, and digital marketing best practices.
- Client Communication: Conduct regular client meetings, presentations, and business reviews. Keep clients informed about campaign performance, insights, and recommendations for optimization.
- Cross-functional Collaboration: Collaborate with internal teams such as creative, content, analytics, and technical teams to ensure seamless execution of campaigns and projects.

**Qualifications**:

- Experience: Minimum of 5-7 years of experience in client servicing or account management roles within the digital marketing industry. Experience working with Chinese clients or in the Chinese market is highly preferred.
- Bachelor's Degree: A degree in marketing, business, or a related field is preferred.
- Digital Marketing Expertise: Strong knowledge of digital marketing channels, including search engine marketing (SEM), search engine optimization (SEO), social media marketing, display advertising, and content marketing. Familiarity with Chinese digital platforms and social media channels is a plus.
- Leadership Skills: Proven experience in leading and managing teams. Ability to motivate and inspire team members to achieve targets and deliver high-quality work.
- Relationship Building: Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients at various levels. Must be able to effectively communicate in English and Mandarin, both written and verbal.
- Strategic Thinking: Strong strategic and analytical mindset, with the ability to develop effective digital marketing strategies and solutions for clients.
- Results-oriented: Demonstrated track record of achieving revenue targets and driving business growth. Strong problem-solving skills and ability to work under pressure.
- Cultural Sensitivity: Understanding and appreciation of Chinese culture and business practices. Familiarity with Malaysian and SEA business environments and cultural dynamics is an advantage.

**Job Types**: Full-time, Permanent

Pay: RM8,000.00 - RM10,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Parental leave
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Digital marketing: 5 years (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)

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