Kdn Immigration Consultant

7 months ago

Petaling Jaya, Malaysia KPMG Malaysia Full time

KDN Immigration Consultant -Tax & Legal Global Mobility Services

**Description**:
The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability.

Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you'll be a part of the KPMG family working alongside some of our profession's most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You'll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

And through your work, you'll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary:
Global Immigration Engagement Management services are vital for our global growth plans and will ensure the success of our Immigration practice. The Global Engagement Management team is a network of professionals across the world who support our KPMG firms in their objectives of providing consistently exceptional services to our clients.

Global Immigration Engagement Management Consultant will support global immigration client engagement with a wide range of activities:

- Review weekly and monthly client reports for data accuracy and completeness
- Prepare agenda for client meetings and coordinate calendar appointments for client and KPMG management meetings
- Performing and reviewing data cleansing exercises in KIM, Link Go Immigration
- Take forward client requests and connect with the KPMG network in order to retrieve the information required. Report back to the Assistant Manager prior communicating the information to the client
- Support the KDN Operations team to ensure up-to-date records of applicants' status and information in the KIM/ Link Go Immigration tracking system
- Recognise and raise potential matters of risk for the client or the firm to Assistant Manager or Manager for review and resolution in a timely manner
- Provide introductory training to KPMG immigration technology software to local offices and new joiners
- Work closely with the KDN Operations team in order to grant and withdraw system access to clients or internal team members

**Responsibilities**:
Ensure High Quality of Process Delivery:

- Demonstrate the awareness of KPMG's risk management policies and procedures and support engagement administration
- Work with attention to detail to deliver results to agreed standards
- Make optimal use of financial resources.
- Prioritise and deals with daily tasks to make most productive use of time
- Keep others updated on the status of tasks
- Ask for support and escalate upward when appropriate
- Contribute to and abide by team decisions
- Take accountability for making sound and timely decisions within scope of responsibilities
- Take a thorough approach to analysing information and making decisions, knowing what commitments are being entered.

Risk Management:

- Ability to recognise and raise potential matters of risk for the client and/or the firm to Line Manager for review and resolution in a timely manner.
- Good awareness of firm's policies and ability to raise concerns to a more senior member of the team for resolution.

Billing and Client Engagement Management:

- Ensure all time bookings are accurate and timely and achieve chargeable hours target.

Technology:

- Working/reviewing data cleansing exercise in KIM and LinkGo (if relevant as part of client transition)
- Review/correct (if necessary) expiry report and share with the AM when report is final and complete
- Review and distribute WIP report and share with the AM when report is final and error free
- Grant and withdraw system access to clients or internal team members

**Requirements**:

- Undergraduate University degree preferred
- Good knowledge of immigration processes.
- Working experience within an Immigration setting
- Strong attention to detail
- Ability to work in a fast-paced environment, demonstrating a high level of integrity and accuracy
- Project Management: Basic level of organisation and prioritisation skills including ability to project manage multiple GI clients and work under pressure.
- Strong professionalism and overall confidence
- Highly effi

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