Live Chat Agent

Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...

Hello! MEXC is looking for an Crypto Live Chat Agent. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible for receiving...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

**Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer...

**Responsibilities** **Handle all social media interactions including**: - Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. - Engaging customer on our social media properties (contests, content, etc) to drive positive feedback. - Social media...

**JOB SCOPE**: - Professionally Interact with Astro customers via WhatsApp to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages **REQUIREMENTS**: - Minimum Qualification - SPM/O-Level with at least 2 years...

#BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...

#BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...

#BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Veitnamese- Bachelor’s degree in any field - Can work on a rotational shift and on a weekend. - Knowledge of social media platforms. - Should have a valid passport for the...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Handle inbound calls,emai,live chat - Respond promptly and provide effective solutions for customers' inquiries - Maintain a positive, empathetic, and professional attitude toward customers - Ensure customer satisfaction and provide professional customer support -...

#BuildYourDreamWithUs : The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via live live chat (end to end...

**Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Cantonese chat Chat Process Chat Support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English...

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

**Chat support services include**: - Assist with customer complaints and questions about specific products or services - Modify and escalate complaints across a number of communication channels - Be the first point of contact and advocate for customers **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM9,600.00 - RM9,800.00 per...