Customer Service Officer

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

Job description Min Diploma in Business Management or related Preferably with at least 1 year working experience in customer service role Good command of Bahasa Malaysia and English (oral and written) Conversant in other local dialects preferred and would be added advantage Computer literate (Microsoft office) Good interpersonal and communication skills...

**Job Scopes**: - Responding to customer complaints to achieve high customer satisfaction - Submit customer complaints using the internal system - Provide solutions to customers' complaints - Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships **Requirements**: - SPM and above -...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

Job Scopes: Responding to customer complaints to achieve high customer satisfaction Submit customer complaints using the internal system Provide solutions to customers' complaints Respond to customer related queries on social media Provide VIP services to major customers and maintain customer relationshipsRequirements: SPM and above 23 years of call centre/...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists (Mandarin Support),** providing unrivalled support to clients within the dynamic...

Responding to customer complaints to achieve high customer satisfaction Submit customer complaints using the internal system - Provide solutions to customers' complaints Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships -...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...

As a Customer Service Trainer, you'll play a vital role in shaping our customer service team into a well-oiled, empathy-driven machine. You'll be responsible for designing and delivering training programs that equip our representatives with the skills and knowledge they need to provide exceptional service to our customers. **Here's a glimpse of what you'll...

ADMIN CUM CUSTOMER SERVICE EXECUTIVE (CONTRACT JOB - 6 MONTHS) Optimus Sales Sdn Bhd Business Nature: Copier / Office Automation Industry Based: Bandar Tropicana Aman (Sinaria), Nearby Kota Kemuning, Selangor Job Description / Job Responsibilities: - Handling inbound calls from customer who log in for service and maintenance for their copier...

ADMIN CUM CUSTOMER SERVICE EXECUTIVE (CONTRACT JOB - 6 MONTHS) Optimus Sales Sdn Bhd Business Nature: Copier / Office Automation Industry Based: Bandar Tropicana Aman (Sinaria), Nearby Kota Kemuning, Selangor Job Description / Job Responsibilities: - Handling inbound calls from customer who log in for service and maintenance for their copier...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...

We are seeking a well-presented customer service cum beautician to deliver exceptional beauty services to our clients. Your ability to actively listen to clients and offer them the best treatment and services will be crucial. Main responsibilities: - Handle phone calls, liaise and arrange appointments for clients. - Handle client requests and enquiries...

Key Requirements: At least 2 years working experience in freight, forwarding or customer services Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an added advantage. Ability to multitask and meet tight deadlines. Able to work independently with...

2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd. 3. Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates. 4. Create and maintain job/sample tracking and ensure results/reports are out on time. 5. Upload invoices...

2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd.Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates.Create and maintain job/sample tracking and ensure results/reports are out on time.Upload invoices into customers'...