Customer Experience Executive

2 weeks ago


Bandar Utama, Malaysia RoboThink Malaysia Full time

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growth

The person must be able to work on a weekend + 4 week days.

A brief job description of the role:

- Interact with customers in person, on the phone and online, attend to their enquiries and requests.
- Identify customer needs and take proactive steps to maintain and improve customer experiences.
- Aligning customer experience strategies with marketing initiatives, as well as informing customers about new services.
- Manage the day-to-day operations of our Learning Centre in Bandar Utama.
- Support Instructors with administrative matters.

We will provide the relevant training and on-the-job training.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM3,000.00 per month

Schedule:

- Day shift
- Weekend jobs



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