Planning Fulfilment Section Manager
7 months ago
**Who will you be working for**:
Our client is a prominent German MNC located in the Bayan Lepas FIZ. They are rapidly expanding and are looking for great talent to join their organization.
**What you will be doing**:
- Interface directly with major customers and are responsible for customer order management until delivery of finished goods to customers.
- They are interface directly with suppliers and responsible for next level escalations on procurement related topics.
- They have the ability to distribute knowledge, lessons learned and share good practices to achieve competitive advantage for logistics team. They actively participate in process improvement activities as well as guiding junior Planners.
- They have the ability and capability to analyze the company and customer needs using the technical expertise in supply and logistic.
- They are responsible to ensure customer satisfaction in line with the company’s strategy and goals.
- Their focus is on LIWAKS, forecast accuracy, inventory management, cost control on freight as well as meeting department target and KPI.
- Customer interface and communication including escalation to Sales team and customers.
- Escalate customer order fulfillment and procurement issues that affect a single Value Stream (Level 2).
- Lead Key Account.
- Highlight critical issues in regular Plant operation meetings.
- Review critical parts list.
- Support associate during material supply EL1 and elevate to EL2 for procurement related topics.
- Coordinator for new SOP involving new models and capacity review.
- Customer support e.g. LIWAKS, meeting customer orders, stock requirements and ensuring uninterrupted flow to support customer demand line.
- Review customer order planning e.g. change of schedule, capacity loss, raw material shortages for optimization of production capacity.
- Accuracy of demand loading, including Sales forecast, for MRP.
- Coordinate interdepartmental activities when needed to achieve customer requirement and improve customer satisfaction.
- Work together and support each other within logistics dept.
**What you will need to succeed**:
- Bachelor Degree in any discipline with related working experience in logistic, supply chain;
- At least 10 years of working experience in order management and production planning function in manufacturing;
- Demonstrated skills in managing and leading a team;
- Possesses knowledge and understanding of MRP;
- Computer literate with an aptitude for figures;
- Proficient in English language both writing and spoken; and
- Ability to work independently as well as a team.
**Salary**: RM7,000.00 - RM9,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Attendance bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)
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