Customer Care Executive
3 weeks ago
**Responsibilities**:
- Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
- Sign up customers for I-Banking
- Route calls through IVR where applicable
- Maintain contact records to reflect current information
- Requests and complaints Turn around
- Promote cross sell of all banking products
- Maintain accuracy of information given to customers
- Have high awareness levels on KYC and Anti-money laundering Policy
- Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
- Ensure all sales pitches are made without any mis-selling
- Use S2S palette to identify eligibility and register dispositions for analysis
**Knowledge/Skills/Experience**
- Graduate / SPM with minimum of 2 years experience.
- Fresher or with 1-2 years of experience
- Excellent communication skills in written and verbal English
- Basic computer skills
- Strong service orientation
- Willingness to learn additional products
**Incentive : The employees will be eligible for quarterly incentive range between 0 to 5000 MYR based on the performance.**
**Shift Timing: 24X7. Shift allowance would be range from 300 to 400 MYR / Month.**
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM3,800.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Good English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
-
Customer Care Executive
3 weeks ago
Bukit Jalil, Malaysia TalReso Consultancy & Advisory Sdn. Bhd. Full time**Responsibilities**: - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation...
-
Ssistant Supervisor
1 day ago
Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. Responsibility To maintain a professional standard of customer care in promoting company products & managing an effective team: -- Assist store...
-
Customer Care Specialist
3 weeks ago
Bukit Jalil, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full timeJob descriptions: - Assist clients in fulfilment of their transaction or servicing requests via the telephone - Achieve first call resolution in all client interactions, where possible - Promote the use of automated channels and its benefits to clients - Leverage on continuous improvement journey by proposing & giving suggestions /recommendations on...
-
Customer Service Executive
1 day ago
Bukit Bintang, Malaysia One Mobile Care SDN.BHD Full time**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...
-
International Customer Service Executive
4 weeks ago
Bukit Jalil, Malaysia Overseas Bank Full time**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...
-
Customer Service
2 weeks ago
Bukit Bintang, Malaysia One Mobile Care Sdn Bhd Full time**Job description** - **Customer Service Representative**_ **Samsung Authorized Service Center** (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL **Responsibility**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to...
-
Skin Care Retail Assistant
2 weeks ago
Bukit Bintang, Malaysia Beauty Skin Care Industry Full time**Interested**: Kindly **Whatsapp **your resume to **016-9729309** for faster response Position : Skin Care Retail Assistant Location : Bukit Bintang (Whatsapp for location) Salary Package : Basic Salary + Allowance + Commission **Job Scope**: - Welcoming customers into the shop - Assisting customers to find items they needed. - Organizing merchandise...
-
Customer Service Executive
2 weeks ago
Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...
-
Health Advisor
2 weeks ago
Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeProvide nutritional consultation and deliver excellent product advice to our customers. - Track and review the sales objective of Health Division as necessary in order to achieve the division’s sales target. - Maintain housekeeping standard of health items which includes promotional display and price tags. - To conduct overall healthcare department stock...
-
Global Customer Service Executive
4 weeks ago
Bukit Jalil, Malaysia Overseas Bank Full time**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...
-
Customer Service Executive
3 weeks ago
Bukit Jalil, Malaysia Overseas Bank Full time**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...
-
Global Customer Service Executive
1 day ago
Bukit Jalil, Malaysia Overseas Bank Full time**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...
-
Customer Care
1 week ago
Bukit Gelugor, Malaysia Squarelet Sdn Bhd Full time**Requirements**: - Non Smoker. - Experience in customer service roles is desirable. Past working experience in Customer Service/Call Centre are encouraged to apply. - Required language(s): Bahasa Malaysia, English. - Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical, and goal-focused. - Customer service...
-
Customer Service Officer
4 weeks ago
Bukit Jalil, Malaysia MY FLEX HEALTH GROUP SDN BHD Full time**Key Responsibilities**: - Allocate shifts to external staff in a timely manner, based on client requests and requirements. - Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software. - Liaise with nurses and clients regularly to ensure proper staff allocation and address...
-
Client Care Executive
2 weeks ago
Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full timeProvide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...
-
Admin Executive
3 weeks ago
Bukit Bintang, Malaysia One Mobile Care SDN.BHD Full time**Samsung Authorized Service Center** (One Mobile Care SDN BHD) Pavillion, KL RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of inventory...
-
Customer Service Officer Permanent
1 day ago
Bukit Jalil, Malaysia Al-Futtaim Full time**Job Detail** Customer Service Officer Location : Bukit Jalil, Kuala Lumpur Salary : RM3,000/month Working Hours : 9am to 6.30pm (WFO) OR 1pm to 10.30pm (WFH), Monday to Fridays on **rotational shifts** - Assist customers in troubleshooting hardware and software issues - Report to managers and liaise with teams from Singapore and the Philippines for daily...
-
International Bank
2 weeks ago
Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today** **Job Highlights** - Accessible by public transportation - Attractive salary package - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in...
-
Technical Manager
10 hours ago
Bukit Jalil, Malaysia Career Channel Executive Search Full timeClient is a leader in EPCC (PV) Technical 1. Overseeing the team’s quality/effectiveness/timeliness of design, testing and project stages 2. Provide clear direction and technical expertise at functional/organizational level in design, development, and systems integration. 3. Able to make quick decisions and solve technical problems to provide an...
-
Finance & Admin Executive
1 day ago
Bukit Jalil, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Responsibilities**: - Documentation of admin paperwork, payment slips and shipping documents. - Preparation and tracking of Company's Invoice, PO, DN, CN - Constantly update Pricing and prepare Quotation to customers - Assisting Finance Manager in Accounts Receivable, Payable - Preparation of monthly Sales Matching Analysis - Liaising...