Guest Service Agent

2 weeks ago


George Town, Malaysia Salient Glory City Sdn Bhd Full time

Undertaking front desk service duties.
- Administering check-in and check-outs.
- Assigning rooms and issuing keys.
- Processing guest payments and managing bills.
- Coordinating with porters, concierge, kitchen staff and housekeeping.
- Acting as a central source of information for guests during their stay.
- Resolving problems and dealing with conflict or tension with disappointed guests.
- Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- English (preferred)


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