Guest Service Agent
3 weeks ago
Undertaking front desk service duties.
- Administering check-in and check-outs.
- Assigning rooms and issuing keys.
- Processing guest payments and managing bills.
- Coordinating with porters, concierge, kitchen staff and housekeeping.
- Acting as a central source of information for guests during their stay.
- Resolving problems and dealing with conflict or tension with disappointed guests.
- Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,200.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Language**:
- English (preferred)
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