[airline Industry] Customer Experience Advisor

_**Looking for a high flying career?**_ **_Job Responsibilities: _** - Provide support for an award winning International Airline Company - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related questions_** and issues communicated through chat. - Assist customers with...

_**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...

_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns regarding travel-related issues via the chat channel - Rebook and recalculate fares and reissues, as well as review incorrect charges - Assist customers with upgrade requests, baggage inquiries, delays, and cancellations **Requirements**: -...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Rebook and recalculate fares and reissues, as well as review incorrect charges. - Assist customers with upgrade requests, baggage inquiries, delays,...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs - Address travel-related questions and issues communicated through chat. - Rebook and...

**JOB TITLE**: - Flight Operations Executive Safety Training and Standards **DIRECT REPORT**: Cabin Safety Training Manager (CSTM) **KEY ACCOUNTABILITY**: - Ensure the Training Schedules quality and continuity of In-house/Joint Training is maintained at Airline Industry standards all year round and according to those stipulated by the company and...

Role and Responsibilities - Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

End to end airline operation - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements - Work Environment - 24*7 - Language: Should be fluent in spoken...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

**Position Title**: - Manager, Cargo & DG Coordinator **Reports To**: - Head, Ground Operations **Position Summary**: - This position is responsible for the control of cargo operations and dangerous goods management as per regulatory requirement (CAAM) for Dangerous Goods Co-ordinator (CAD 18 para 2.1.4). **Key Accountability**: - Accountable to the...

**Position Title**: - Executive, In-Flight Operations **Reports To**: - Manager, In-Flight Operations **Position Summary**: - This position is to serve as the Inflight Operations Manager's primary backup, providing support in various tasks related to FY Operations, with a particular focus on managing onboard Sales Performance Data, conducting analysis,...

**Job Title**: Officer, In-Flight Operations **Reports To**: Inflight Supervisor **Role Purpose**: Attend to aircraft loading/offloading activities to ensure Inflight Catering items delivered to aircraft for the onboard Inflight services to be received by the Cabin Crew. **Key Responsibility**: - Setting of Catering items into carts and standard units...

Digi Customer Services (Call Centre) Location : Subang Hi Tech Location Address: 10, Jalan Delima 1/1, Subang Hi-tech Industrial Park, 40000 Subang Jaya, Selangor Hi, Digi team is currently looking for anyone interested to joined their team as customer service advisor specifically in their call center department. Details positions : customer service...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Description**: - You will become a brand ambassador for a World-Class International Airline Account. - You should embody service excellence and be able to provide a caring, flexible andinnovative approach when handling customer queries and providing solutions - Performs business support or technical work, using data organizing and coordinationskills. -...