Airlines Informational Personnel
3 weeks ago
**Responsibilities**:
- Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel
- Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs
- Address travel-related questions and issues communicated through chat.
- Rebook and recalculate fares and reissues, as well as review incorrect charges.
- Assist customers with upgrade requests, baggage inquiries, delays, and cancellations.
**Requirements**:
- Required language(s): Fluent in English.
- Must be able to work rotational shifts
**_* Experienced in aviation or airline/aviation industries will be an added advantage_**
**Why Join Us?**
- _Friendly working environment_
- _Office is accessible via Public Transport (LRT Subang Jaya Station) and within walking distance_
- _High Basic_
- _Urgent Hiring_
- _Rare career prospect and growth_
**Salary**: RM2,700.00 - RM3,200.00 per month (+ _Additional Allowances_)
**Contract length**: 12 months (_High chance of being absorbed as permanent with good work performance_)
**_COME AND JOIN US NOW _**for a good opportunity working with an _International Airline Company_
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,700.00 - RM3,200.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Subang Jaya: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you able to start immediately ?
- What is your expected salary ?
- From a scale of 1-10, how would you rate your fluency in English ?
**Education**:
- STM/STPM (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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