Customer Service Agent

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Overview**: **Salary**: 8,500 MYR ~ 11,300 MYR**Industry**: Call CenterThe Quality Specialist evaluates individual staff performance by regular monitoring/coaching on a daily base driven by a daily/weekly and monthly target. ・ Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement ・ Maintain quality reports at...

**Responsibility** - Strong customer service mindset with good communication and excellent problem-solving skill - Able to handle walk in customer by providing accurate, efficient and quality service that meets the expectations of the company and the general industry and market - Willingness to take accountability to handle customers' issues in a...

Welcoming guests as they arrive and checking them into their rooms - Answering phone calls and responding to guest inquiries - Handling guest complaints and resolving issues in a timely and professional manner - Processing payments and maintaining accurate guest records - Assisting guests with luggage and other requests - Coordinating with housekeeping and...

Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...

**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...

**JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Consistently meeting individual and team KPIS and goalsMaintaining...

**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

**Overview**: **Salary**: 10,500 MYR ~ 11,300 MYR**Industry**: Call Center- Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms - Records customer inquiries by documenting inquiry and response in customers' accounts; captures and...

**Overview**: **Salary**: 9,500 MYR ~ 13,040 MYR**Industry**: Call Center- Position Summary: - Overall Responsibilities: - Oversee and supervise a team of agents. - Attend required training session for new information and training updates. - Acquire and transfer to the team the knowledge of all tools and associated workflow processes - Assist in developing...

**Job Highlights** - **Accessible by Public transportation**: - **Attractive salary package** **Duties and responsibilities**: - Providing accurate information on products and services to customer. - Consistently meeting individual and team KPIS and goals **Requirements**: - **Minimum 6 months of Customer Service experience is an added advantage**: -...

To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanor during interactions with customers, ensuring high-quality service and customer satisfaction. - To keep detailed records of customer interactions, transactions, inquiries, and...

Assist with customer inquiries and requests - Meet service targets by achieving both service and productivity level set upon - Resolve customer complaints tactfully and follow up to ensure resolution Requirement: - 5 days work per week - Fluent in English & Malay - Location: TRX & Ampang recruitfirst **Job Types**: Full-time, Contract, Fresh...

**Job Descriptions**: - Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect...

**Job Descriptions**: - Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect...

Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...

Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...