Customer Service Executive

2 weeks ago

Bukit Bintang, Malaysia Eve M Solution Full time

**Main Job Tasks and Responsibilities**:

- Provide knowledgeable answers to questions about product, pricing, and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Excellent computer skills and Excel spreadsheet experience.

**Key competencies**:

- Interpersonal skills.
- Adaptability.
- Stress tolerance.

**Requirements**:

- Possess a good command of Mandarin & English in both written and verbal forms.
- At least 1 year of working experience in the related field is required for this position.
- Knowledge of MS Excel & Word.
- Willing to work multitask and able to work independently and with mínimal supervision.
- Working Hours: 9.50 am-7 pm (Monday to Friday).
- Working Hours: 12.50 pm-5 pm Saturday (Alternate).

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,600.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)

Ability to Commute:

- Bukit Bintang (required)

  • Customer Service Executive

    3 days ago

    Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

  • Customer Service

    7 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    1 day ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 weeks ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    1 week ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    _**Job description**_ **Customer Service Representative** LOW YAT, BUKIT BINTANG,KL **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM - Speak Malay and English Willing to learn & start from below - Availability to work shift hours, including weekends...

  • Customer Service

    3 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    Job description Customer Service Lowyatt, Bukit Bintang, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays Ability to work under daily...

  • Customer Service Executive

    3 days ago

    Bukit Bintang, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

  • Customer Service Executive

    3 days ago

    Bukit Bintang, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

  • Customer Service Executive

    1 week ago

    Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...

  • Customer Service Executive

    2 weeks ago

    Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Consistently meeting individual and team KPIS and goalsMaintaining...