Customer Service Executive

1 week ago

Bukit Bintang, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

Our client is one of the **leading international company **providing customer service to its international customers

Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client.

**JOB DESCRIPTION**
- Assist and resolve customers' inquiries with their services, payment issues, orders, Apps, etc.
- Give customers information about products and services, take orders, and process returns
- Delivering respect to the customer
- Ability to communicate clearly with the customer

**REQUIREMENTS**
- Minimally SPM and above
- Willingness to learn about customer service industry
- Exceptional listening and communication skills in English and Bahasa Malaysia
- Able to work in rotational shift during peak hours, early mornings, weekends, and holidays.
- 5 Days work week
- 9 working hours include 1 hour break
- Able to work in Bukit Bintang, Kuala Lumpur

ADDITIONAL INFORMATION

Salary is up to RM 3,200 per month (including allowances)

Training provided (1 month)

**Salary**: RM2,700.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Performance bonus

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