Customer Service Officer/executive

1 week ago


Pasir Gudang, Malaysia Hoor Fatt Enterprise Sdn Bhd Full time

Utilize organizational ability to process job orders promptly, aligning with customer’s requirements;
- Contribute to the smooth flow of operations, ensuring the highest standards of service delivery;
- Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company;
- Elevate customer satisfaction by maintaining exceptional standards and fostering strong relationships;
- Contribute to the sustainability and growth of our business by ensuring customers receive outstanding service and support without any shipping failures;
- Assist business development team to define strategy for company Implement the plan which in line with the company’s strategies;
- Provide immediate attention to customer’s issues and follow-up with solutions;
- Ensure all task specific responsibilities and accountabilities contained within procedures and work instructions are fully applied;
- Understand or study the production and shipping pattern/flow of every existing customer and upgrade current service facility provided to them.
- Must have knowledge on K1,K2,K3,K8 & K9.
- Knowledge on LMW, logistics and transportation management.

Pay: RM2,200.00 - RM3,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Care Specialist: 1 year (required)
- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Bahasa (required)

**Location**:

- Johor Bahru (required)

Willingness to travel:

- 50% (required)

Expected Start Date: 05/02/2024



  • Pasir Gudang, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time

    **Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...


  • Pasir Gudang, Malaysia Arkema Full time

    **Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...


  • Pasir Gudang, Malaysia JOBBUILDER Full time

    Execute day-to-day operational activities according to requirements and KPI - Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck...


  • Pasir Gudang, Malaysia IOT MANUFACTURING SDN BHD Full time

    **Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...


  • Pasir Gudang, Malaysia Arkema Full time

    **Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...

  • Customer Service

    2 weeks ago


    Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ **Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and...

  • Customer Service

    2 weeks ago


    Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ **Main Responsibilities**: - Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products - Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially...

  • Food Technologist

    2 months ago


    Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues and to visit the customers' business places regularly. - To gather and understand customers' need and report it to the QC team, Production team and the management. - Provide...

  • Food Technologist

    21 hours ago


    Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues and to visit the customers' business places regularly. - To gather and understand customers' need and report it to the QC team, Production team and the management. - Provide...


  • Pasir Gudang, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time

    **WE ARE HIRING**! **Location: Pasir Gudang, Johor - MSTS Asia Training Center** **MSTS Asia Sdn Bhd**, a proud member of RelyOn Nutec, headquartered in Copenhagen, Denmark, is the world's leading provider of specialized safety training for the offshore, maritime, and renewable energy industries. Each year, we equip thousands of professionals in the energy...


  • Kampung Pasir Gudang Baru, Johor, Malaysia Hoor Fatt Enterprise Sdn. Bhd. Full time

    Job description Utilize organizational ability to process job orders promptly, aligning with customer's requirements; Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; Elevate...


  • Pasir Gudang, Malaysia INDUSTRIAL PLANT & SERVICE MALAYSIA BERHAD Full time

    Focal contact as a Logistics Administrator. - Prepare timesheet for employee overtime payment. - Handle leave management for all employees. - Coordinating in all travel arrangements including flight booking, hotel accommodations and visa. - Purchasing general office supplies. - Handle administrative works within Corporate Affairs. - Assist in organizing...

  • Customer Service

    2 weeks ago


    Kampung Pasir Gudang Baru, Johor, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _URGENT_Main Responsibilities: Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially matters related...

  • Customer Service

    2 weeks ago


    Kampung Pasir Gudang Baru, Johor, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _URGENT_Main Responsibilities:To assist the Head of Flour Technical Service Department on the following main job scopes:Provide technical services to customers on flour products' issues. To visit the customers' business places regularly. To gather and understand customers' needs and discuss it with the management, QC team / R&D and Production team. Provide...


  • Pasir Gudang, Malaysia JOBBUILDER Full time

    Prepare full documentation for arrangement. - Follow up with operation for delivery and collection. - Make sure all export container must truck in to port all empty import return as per customer requested. **Salary**: RM3,000.00 - RM5,000.00 per month **Benefits**: - Free parking - Opportunities for promotion - Professional development Schedule: - Day...


  • Kampung Pasir Gudang Baru, Johor, Malaysia Hoor Fatt Enterprise Sdn Bhd Full time

    Utilize organizational ability to process job orders promptly, aligning with customer's requirements; Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; Elevate customer satisfaction...


  • Pasir Gudang, Malaysia MINDe Group Full time

    Provide administrative support to Sales & Service Team. - Responsible for order processing documentations from quotation to DO and sales invoice in accordance with the company policies and procedures. - Handle full spectrum of import/export logistic arrangement and ensure on-time delivery to customers. - Manage and follow up project readiness lead time and...


  • Pasir Gudang, Malaysia JAC Malaysia Full time

    Contract type: - Permanent- Location: - Kampung Pasir Gudang Baru- Specialisation: - Logistics and Supply Chain- Reference: - PR/155552- Contact details: - Sue Sin Yong- Job published: - July 21, 2023 14:45- Our client is an established MNC logistics, forwarding company with business in logistics, shipping, supply chain, warehousing with customers in the...

  • Customer Services

    1 month ago


    Pasir Gudang, Malaysia IzzDecor Sdn Bhd Full time

    Provide consultation sessions on interior decoration to customer - Site visit all customer for getting feedback and taking care of customer relationship - Identify "sales leads" and contact all 'socmed' customers immediately - performing daily sales activities, which include site visit and consultation session, entertain walk in customer to our showroom,...


  • Pasir Gudang, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location : Pusat Bandar Pasir Gudang 81700 Pasir Gudang. Johor** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To...