Waiter

7 months ago


Shah Alam, Malaysia ARTISAN ILUSI SDN BHD - Dotty's Pastries & Coffee Full time

**RESPONSIBILITIES OF POSITION**

Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

**Duties**:

- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
- Prepare tables by setting up linens, silverware and glasses.
- Inform customers about the day’s specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.

**Requirements**:

- Related qualifications in the F & B field.
- A minimum of 2 years working in food preparation position.
- Awareness of local, state and federal health and sanitation laws.
- Able to work in high-energy and demanding environment.
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS).
- Basic math skills.
- Attentiveness and patience for customers.
- Excellent presentation skills.
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Active listening and effective communication skills.
- Team spirit.
- Flexibility to work in shifts

**Job Types**: Full-time, Permanent

**Salary**: RM1,600.00 - RM2,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Overtime pay

**Experience**:

- Server: 1 year (preferred)

Ability to Commute:

- Shah Alam (required)

Ability to Relocate:

- Shah Alam: Relocate before starting work (required)


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