Assistant Manager Customer Account Management

1 week ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY**Job Summary**
Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth

**General Responsibilities**
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
- Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
- Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
- Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.)
- Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives
- Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution

**Functional Skills and Knowledge**
- Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
- Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
- Demonstrate strong negotiation and communications skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English, both written and spoken

**Education**
Degree in Sales/Marketing or related fields

**Work Experience**
- Minimum five to eight years’ experience in a similar role
- Minimum two to three years’ experience in a managerial capacity
- #LI-MY1



  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:134310**Description**: **Job Summary** To manage specific customer accounts for Consumer Health & OTC channel in line with DKSH company standard, policy performance and strategy. **General Responsibilities** - Develop and implement processes and strategies (local go-to-market...

  • Account Manager

    7 days ago


    Petaling Jaya, Malaysia HUNT PROPERTY MANAGEMENT SDN BHD Full time

    Lead the Account and Finance Team in HQ and site accounts supporting staff. - Supervise and review the monthly Financial Statements / Management Accounts / Audited Accounts and accounting records (invoices/payments/vouchers), collections, reconciliation of debtors and creditors, bank and expenditures of all projects. - To communicate and update the JMC...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:154727**Description**: **Job Summary**: - We are looking for a motivated and independent Key Account Manager to join our team exclusively for the KraftHeinz brand in Malaysia. In this role, you will manage multiple key account customers without any direct reports. Your main...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:143916**Description**: **Job Summary** - Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth - Manage operating departmental budgets and costs...


  • Petaling Jaya, Malaysia BRICK HOUSE SDN BHD Full time

    **IMMEDIATE HIRING AND FAST PROCESSING** **Assistant Accounts Manager Duties and Responsibilities** - Keep financial records up-to-date - Process business transactions - Assist in handling bookkeeping and following accounting best practices - Fact-check invoices for payment and processing - Assist in maintaining sales ledger and general ledger - Prepare,...


  • Petaling Jaya, Malaysia MyGENO.com Full time

    **Hiring of Key Account Assistant Manager** **Salary range: RM4,000 -RM4,500 + Commission** **Working Hours: 9am - 6pm; Monday - Friday** **Job Responsibility**: - Ensure on-boarding processes meet overall campaign schedule and develop appropriate mitigation plan to secure on-boarding completion date - Develop and build positive relationship with the...


  • Petaling Jaya, Malaysia CA Corporate Account PLT Full time

    Job scope - To assist on expenses and payment - To assist on documentation filing - To aasit on debts collections - To assist on ad hoc task assign by superior Other benefits - 5 working days - 7.15 daily working hours (9am - 515pm) - Training provided - Friendly working environment - Company trip incentive Pay: RM2,000.00 - RM4,000.00 per...

  • Audit Assistant

    3 weeks ago


    Petaling Jaya, Malaysia CA Corporate Account PLT Full time

    Job scope - Assist superior to perform audit task in accordance with standards and requirements - Assist superior to prepare tax computation and submission - Assist superior for any ad hoc task Requirement - Minimum Diploma graduated with basic accounting knowledge - Fresh graduates are encouraged to apply - Knowledge of accounting principal, Microsoft...

  • Account Assistant

    3 weeks ago


    Petaling Jaya, Malaysia RCSI Management Full time

    Position : Account Assistant Location : Petaling Jaya Selatan Salary : RM2,500 - RM4,500 Working hours : 8am - 6pm Working Days : 5 days **Responsibilities** - Perform day-to-day finance operations like General Ledger, Account Payable & Account Receivables functions - Prepare royalty billings and monitor monthly royalty collection and debts recoveries -...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Summary** Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:140121**Description**: **Job Summary** Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities** - Manage operating...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:139443**Description**: **Job Summary** Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities** - Manage operating...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY**Job Summary** Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:135737**Description**: **Job Summary** Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities** - Manage operating...


  • Petaling Jaya, Malaysia W Generation Full time

    Position : Key Account Assistant Manager Salary Range : RM 4,000 - RM 4,500 + Commission Working Hours : 9.00am - 6.00pm (Monday - Friday) Job Scope - Set priorities to achieve objectives and record all data related to campaign status and communications - Identify and fulfil customer requirements, regularly inform the customers on campaign status and...

  • Account Manager

    4 weeks ago


    Petaling Jaya, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    Responsibilities of Account Manager - Assist to ensure solution developed meets quality standard and delivered on time. - Analyse customer needs and estimate change effort required together with assigned Customer Group Project Manager and R&D Manager. - Develop new business with existing clients and/or identify areas of improvement to meet sales quota. -...

  • Assistant Manager

    2 months ago


    Petaling Jaya, Malaysia Lotus Consulting Group Sdn Bhd Full time

    **_Job Description_** - Manage and oversee the daily operations of the accounting department; - Monitor and analyse accounting data and produce various accounting reports or statements including daily, weekly, monthly, quarterly gross margin analysis by product by customer type; - Establish and enforce proper accounting methods, policies and principles; -...


  • Petaling Jaya, Malaysia Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...


  • Petaling Jaya, Malaysia Lalamove Full time

    **Join the Disruption**: Empower the Logistics Industry with Lalamove! At Lalamove, we are revolutionizing the logistics industry by directly connecting customers and drivers through our cutting-edge technology. Our platform offers lightning-fast and convenient delivery and moving services, empowering customers to book anytime, anywhere - whether they're at...

  • Account Manager

    2 weeks ago


    Petaling Jaya, Malaysia Monroe Consulting Group Full time

    **Account Manager**: - **Sector**: Monroe Health - **Contact**: Julia Gonsalvez - **Client**: Monroe Consulting Group - **Location**: Petaling Jaya - **Salary**: Negotiable - **Expiry Date**: 02 April 2024 - **Job Ref**: BBBH437531_1706870245 Executive recruitment company Monroe Consulting Group Malaysia's Healthcare Division is partnered with a...