Key Account Assistant Manager

5 months ago


Petaling Jaya, Malaysia W Generation Full time

Position : Key Account Assistant Manager

Salary Range : RM 4,000 - RM 4,500 + Commission

Working Hours : 9.00am - 6.00pm (Monday - Friday)

Job Scope
- Set priorities to achieve objectives and record all data related to campaign status and communications
- Identify and fulfil customer requirements, regularly inform the customers on campaign status and share information of campaign plan with the customers
- Take care advertising clients especially Tier 1 clients with advanced account management tasks
- Upsell and renew existing clients
- Coordinating internal resources for the flawless execution of on-boarding process
- Follow Standard Operating Procedures
- Supply recurring reporting to customer regarding their campaign performance
- Towards the end of customer contracts, discuss renewal opportunities and work to maintain customer relationships with new contract agreements

**Requirements**:

- Degree/Diploma in business related preferred
- 2 years+ Account Management experience
- 1 year+ experience in working directly with Customers
- Project Management experience preferred
- Real estate experience preferred
- Website/listing portal account management experience preferred
- Software - knowledge in using all Microsoft product, especially Excel. Salesforce and Tableau experience a plus.
- Communication - Excellent communication skills between internal staff and external customers
- People Management - working with various stakeholders for different accounts, you will
- need to provide clear goals and guideline to everyone to ensure everyone on the same track

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)


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