Executive Insurance Network Liaison
7 months ago
**Responsibilities**:
- Plan and execute insurance network plans and activities to achieve set KPI ie growth of insurance referrals.
- Build and maintain mutually beneficial relationship with insurance agencies.
- Ensure a smooth referral process between agents and Hospital.
- Act as Insurance Helpdesk and respond promptly and professionally to Helpdesk’s careline (company’s phone) on working days and arrangement of Admission Gift Pack and urgent cases on non-working days.
- Act as Insurance Helpdesk for daily co-ordination with the agents including general enquiries, enquiries on familiarization tour, booth, booking of appointment with Medical Enquiry department.
- Resolve agent’s issues, complaints and enquiries promptly and effectively.
- Work with Business Office to expand insurance agents’ referral. Validate, pack and send Admission Gift Pack to patients and keep agents updated on the progress.
- Keep track of inventory for Admission Gift Pack items and arrange re-stock/re-purchase when stock level is low.
Pay: RM3,000.00 - RM3,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
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