Resident Network Technical Support

3 days ago


Petaling Jaya, Malaysia Agensi Pekerjaan Nixan Mega (M) Sdn Bhd Full time

**Residential - Resident Network Technical Support**

1. Installing, replacing or upgrading both hardware and software

2. Monitoring, health check, tuning and optimizing the network

3. Documenting the network and maintaining network documentation

4. LAN Administrations

5. WAN Administrations

6. Wireless Network

7. IP PABX & IP Phone Administrations

8. UPS Maintenance

9. Securing the network from both and internal and external threats

10. Planning for network upgrades, expansions, or enhancements

11. Scheduling backups and restoring services or the network from backups

12. Ensuring compliance with legal regulations and corporate policies

13. Troubleshooting problem reports

14. Maintaining and updating device configurations

15. To comply with Resident Technical Support requirements, working hours and others

16. To comply with the incident severity and response time

**Job Requirements**:
1. Minimum Certification: Diploma / Degree in IT with CCNA

2. Minimum Working Experience: 2-3 years in IT Infrastructure

3. Support during official business hours

4. Support after official business hours

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

License/Certification:

- CCNA (required)



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