Resident Network Technical Support
3 days ago
**Residential - Resident Network Technical Support**
1. Installing, replacing or upgrading both hardware and software
2. Monitoring, health check, tuning and optimizing the network
3. Documenting the network and maintaining network documentation
4. LAN Administrations
5. WAN Administrations
6. Wireless Network
7. IP PABX & IP Phone Administrations
8. UPS Maintenance
9. Securing the network from both and internal and external threats
10. Planning for network upgrades, expansions, or enhancements
11. Scheduling backups and restoring services or the network from backups
12. Ensuring compliance with legal regulations and corporate policies
13. Troubleshooting problem reports
14. Maintaining and updating device configurations
15. To comply with Resident Technical Support requirements, working hours and others
16. To comply with the incident severity and response time
**Job Requirements**:
1. Minimum Certification: Diploma / Degree in IT with CCNA
2. Minimum Working Experience: 2-3 years in IT Infrastructure
3. Support during official business hours
4. Support after official business hours
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
License/Certification:
- CCNA (required)
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