Customer Service Executive

**Responsibilities**: **Position title** Customer Service Executive **Description** - The Case Coordinator is expected to facilitae the smooth execution of a case by performing a range of operational and administrative duties. - (Liaision with Customers, clinics and healthcare centres). **Responsibilities** - Obtains customer information by answering calls...

**Job position: Customer Service Executive** **Salary Up To RM2500** **Location: Shah Alam** **Job Descriptions**: - To update and maintain customer interaction in the customer relationship database. - To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level...

Generate creative ideas, prepare proposals, oversee production process and execution and report the results to the relevant parties - Assist manager to plan and deliver CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand - Execute on final CRM structure and architecture...

Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

We are looking for talents with Airfreight Export Experiences in the freight forwarding business. The role as Executive, Customer Services require to acts as key contact for allocated customers and proactively informs customer on shipment status and exceptions to be based at our Client Warehouse at Shah Alam. The role require to execute the below tasks and...

Position: Customer Service Executive / Assistant Industry: Electric & Electronic Job Descriptions: 1. Attend and handling salesperson order from customer. 2. Handling and tendering the customer order. 3. Preparing invoice, delivery notes, debit note, and credit note to customer. 4. Handling delivery, transportation, local and overseas shipment. 5....

A leading 3rd party administrator in medical industry is seeking a talents that specializing in **Customer Service Executive (Admission/Discharge).** As a **Customer Service Executive (Admission/Discharge)**, you will play a critical role in: - Process guarantee letter requests promptly and accurately. - Communicate with customers and hospital to gather...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location :Plaza Masalam, No.2, Jalan Tengku Ampuan Zabedah E 9/E, Seksyen 9, 40551 Shah Alam, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

**Responsibilities**: - Professionally handle high volume of inquiries from guest. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Provide polite, professional and accurate response. - Assist with the daily reservations process, servicing guest needs and queries. Qualification, Experience...

A leading Third party administrator in Medical Industry is seeking an experienced **Customer Service Executive** specializing in **Guarantee Letter** Issuance. As a **Customer Service Executive (Guarantee Letter)**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of...

About the RoleWe are seeking a highly skilled Customer Service Executive to join our team. As a key member of our Customer Care function, you will be responsible for ensuring that our customers receive exceptional service and support across all aspects of their interactions with us.Daily processing of customer orders, understanding individual customer...

A leading 3rd party administrator in healthcare industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from clients or...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. 4S Professional is a leading automotive accessories brand that creates and distributes high end windscreen wipers, car microfibers, car jumpers,...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

**Requirements**: - SPM and above - ** years of BPO experience is preferred. Entry level is acceptable. - Have good expression and communication skills - Proficiency in office software and computer operation - Fluent in Mandarin as the position require to liaise with Mandarin speaking clients. - Able to accept 6 working days & work rotational shift (No...

Provide high standard of accuracy with bookings to our customers. - Revert to customers with information which relate to their booking request and action accordingly with the required documentation. - Update and maintain Vessel/voyage profile and sailing schedule - Verify and process roll over shipments - Follow-up / liaison with customers for any...

Responsibilities: - Manage and monitor daily shipment and update customer for all deliveries in timely manner. - Liaise with all relevant parties for proper documentation and arrangement of shipments. - Liaise with logistics agencies on the transportations for delivery/shipment of goods. - Liaise with customer for air/sea freight shipments. - Handle...