Customer Service Taiwanese

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**Responsibilities**: - Provide customers with high-quality business consulting services and help customers solve problems through online communication. - Continue to follow up key customers or key issues and provide reasonable and effective solutions to improve customer satisfaction. - Communicate with users to maintain daily customer relations and provide...

Industry : Travel/Hospitality. - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy...

**Vacancy: Customer Service - Mandarin Speaker** Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify customer...

Take call and provide accurate answer to customer queries. - Experience working in Aviation or travel account is an added advantage - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

Vacancy: Native Japanese - Customer Service - Location: Cyber Jaya, Malaysia. - Salary Max: RM11,000 - RM11,500 - Process: Travel Account (Aviation) - Language: Japanese + English - Headcounts: 10 - Joining Date: ASAP or with Notice period. - Work hour : Normal Working hour. - Bachelor 's degree - Role & Responsibilities: - Take call and provide accurate...

Take calls and provide accurate answers to customer queries. - Experience working in Aviation or travel accounts is an added advantage - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and...

Vacancy: Customer Service - Mandarin Speaker Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 8th April & 15th April Project : Travel Account Shifts: Rotational Shift Head Counts: 15 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

about the companyRandstad is partnering with a leading global service provider in Malaysia. They are looking for an Assistant Customer Service Manager to add into their team! about the jobBuilding strong connections with every client is essential. The designated individual will serve as the primary point of contact for clients and BDC management regarding...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**We are Hiring Japanese (Local Malaysian)** **Customer Service Experience is Mandatary** - **Position**:Customer Service ( Japanese + English (Local Malaysian) for KL Sentral, Malaysia**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: Support Hours - Between 9AM to 9PM KL Time, Monday to Sunday ,Shift between 9 AM - 9 PM (Monday -...

Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...

Job Title:Advisor I, Customer Service – JapaneseJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

Education Degree in IT Experience 5-10 years of Information Security related working experience 3-5 years of Service Management and Service/Operations improvement related working experience Technical knowledge of IAM, Cybersecurity and other security domains. UX/CX Solid understanding of at least one Customer IAM product ( Okta, ForgeRock, Azure B2C) Good...

**Job Highlights**: - Full professional training provided - 6 months contract - Support Singapore - Reports problems, potential crises, and complaints to the supervisor for service improvement. - Works closely with our Business Partners and Panel strategic partners to resolve complaints and uncertain issues. - Performs other responsibilities and duties...

**WE’RE RECRUITING!** As one of the UK’s fastest growing MSPs, we’re on the lookout for a Service Delivery Manager! **Location**: Cyberjaya, Malaysia **Salary**: Competitive Base + Benefits **Job Type**: Permanent, Full-time **Hours**: 40 hours per week primarily covering core UK hours A fantastic opportunity awaits to join our Global Services...

Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **internship student**. We need someone who has a high passion to learn, is highly creative, and is committed to...

Job Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...