Reservations Assistant

5 months ago

Miri, Malaysia Marriott International, Inc Full time

**Job Number** 24012772

**Job Category** Reservations

**Location** Miri Marriott Resort & Spa, Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Reservations Assistant

    5 months ago

    Miri, Malaysia Marriott International, Inc Full time

    **Job Number** 24078091 **Job Category** Reservations **Location** Miri Marriott Resort & Spa, Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Assistant Officer, Sports and Recreation

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Retail and Properties Position Details - Professional, Full Time (Contract)_ lOCATION: MIRI, SARAWAK JOB TYPE: FULL TIME (CONTRACT) The Assistant Officer, Sports and Recreation is responsible to provide support and assistance to the Senior Operation Officer, Residence and Recreation in managing the operation of Sports and Recreation Services....

  • Administrative Assistant

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Financial Services Position Details - Professional, Full Time (Contract)_ The Administrative Assistant is responsible for performing administrative & clerical tasks to Financial Services Office, and in doing so exercises good judgement in the receipt, processing and responses to internal and external finance documents, inquiries, requests, and...

  • Cluster Revenue Analyst

    5 months ago

    Miri, Malaysia Marriott International, Inc Full time

    **Job Number** 24057557 **Job Category** Revenue Management **Location** Miri Marriott Resort & Spa, Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in the management of rooms inventory to maximize cluster rooms...

  • Assistant, Retail Operations and Administration

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Retail and Properties Position Details - Professional, Full Time (Contract)_ Location: Miri, Sarawak The primary role of this position is to assist the Retail & Properties Manager for the day-to-day operations and administration which involves coordination with Purchasing department for shipments receiving, inventory control, office management,...

  • Hardware Support Maintenance Assistant

    6 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Information & Communication Technology Position Details - Professional, Full Time (Contract)_ We are seeking a fully dedicated Technician to support the increasing workload on security and surveillance hardware. The focus of this position is to provide CCTV and door access hardware maintenance. **Key responsibilities**: - Provide day to day...

  • Technical Officer, Aquaculture

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Faculty of Engineering & Science Position Details - Professional, Full Time (Contract)_ We are seeking to hire a Technical Officer to provide technical assistance to aquaculture and seafood areas on the day to day operations. The incumbent will also provide teaching support and technical assistance to research projects within the faculty of...

  • Officer, International Student Management

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location International Student Office Position Details - Professional, Full Time (Contract)_ Location**:Miri, Sarawak** We are seeking a passionate and dedicated International Student Officer to join our team at Curtin University Malaysia. The International Student Officer will play a vital role in ensuring that international students have a positive and...

  • Laboratory Technician

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Faculty of Engineering & Science Position Details - Professional, Full Time (Contract)_ Location: Miri Sarawak The Laboratory Technician is responsible to assist Technical Officers and Academic staff in managing the laboratories in terms of preparing equipment and consumables required for experiments. The incumbent is also responsible to...

  • Laboratory Technician

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Faculty of Engineering & Science Position Details - Professional, Full Time (Contract)_ The Laboratory Technician is responsible to assist Technical Officers and Academic staff in managing the laboratories in terms of preparing equipment, consumables and chemicals required for experiments. The incumbent is also responsible to maintain and ensure...

  • Loans and Scholarship Officer

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Student Services Position Details - Professional, Full Time (Contract)_ Location: Miri, Sarawak **Job Type**: Full Time (Contract) This position will oversee all loans and scholarship matters to ensure efficient management of processes and procedures and any other matters related to Loans and Scholarships. The incumbent is also accountable for...

  • Accounts Officer

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Curtin Biovalley Sdn Bhd Position Details - Professional, Full Time (Contract)_ The position is responsible for the overall management of a complete set of accounts and financial reporting on Curtin Biovalley Sdn Bhd’s accounting systems. The position is also required to assist with implementing, monitoring and enhancing internal control...

  • Technician (Mechanical and Electrical

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Campus Services Position Details - Professional, Full Time (Contract)_ Location: Miri Sarawak We are looking to hire a detail-oriented Technician to provide support and work with a team of in-house Technicians on Mechanical and Electrical systems. The Technicians’ primary role is to ensure that these systems operate efficiently and safely,...

  • Human Resources Manager

    5 months ago

    Miri, Malaysia Marriott International, Inc Full time

    **Job Number** 24053172 **Job Category** Human Resources **Location** Miri Marriott Resort & Spa, Jalan Temenggong Datuk Oyong Lawai, Miri, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As a member of the property Human Resources support staff, he/she works...

  • Residence Officer

    5 months ago

    Miri, Malaysia Curtin University Malaysia Full time

    Location Retail and Properties Position Details - Professional, Full Time (Contract)_ Location: Miri, Sarawak **Job Type**: Full time (Contract) The primary role of this position is to provide students with a positive experience of campus life through an enhanced residential life experience and to support Curtin’s objectives of enhancing students’...