Trainer - Bpo (Kuala Lumpur & Kelana Jaya)

3 weeks ago


Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Position: Trainer

Location: Kuala Lumpur Sentral & Kelana Jaya, Selangor

Salary Range: 5,500 - 6,500

Language: English (Malaysians)

Specialization: E-Commerce, Buy Now Pay Later

Target Onboarding Date: Immediate Joiner

Type: Full-time

Shift: 24/7

**Responsibilities**:

- Design effective training programs.
- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & train trainees’ performance and call out any unusual trends.
- Identify training needs by working with operations team and QA.

**Requirements**:

- Degree in discipline or equivalent diploma
- At least 2 years training experience
- Fast learner and independent
- Customer Service knowledge and/or experience is strongly preferred.
- Proven experience as corporate trainer in the customer service industry.
- Understanding of effective teaching methodologies and tools.
- Willingness to keep abreast of new techniques in corporate training.
- Proficient in MS Office (Advance skills in Excel and PowerPoint); e-learning software will be an asset.
- Affluent communication, presentation, and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision-making abilities

**Job Types**: Full-time, Permanent

Pay: RM5,500.00 - RM6,500.00 per month

Application Question(s):

- What nationality are you?
- Which of these locations do you prefer : Kuala Lumpur Sentral & Kelana Jaya, Selangor?
- How many years of experience as Trainer in a BPO Company?
- Bachelor Degree or Diploma (Which do you have)?
- The role is urgent can you join immediately?
- The salary is fixed, not negotiable the max salary is RM6500, are you okay with it?


  • Trainer -english

    3 weeks ago


    Kuala Lumpur, Malaysia Recruitment Room Full time

    Trainer a. Language: English b. Specialization: E-Commerce, Buy Now Pay Later c. Target Onboarding Date: ASAP d. Salary Range: 5,500 - 6,500 e. Location: KL Sentral, Kuala Lumpur/Kelana Jaya, Selangor f. Type: Full-time g. Shift: 24/7 Develop and deliver engaging Yellow Belt Lean Six Sigma training sessions to individuals and teams. - Create...

  • Account Executive

    1 week ago


    Kuala Lumpur, Malaysia DUCATI KUALA LUMPUR Full time

    Position: Account Executive Location: Ducati Kuala Lumpur, Wisma Pahlawan, Jln Sultan Ismail, 50000Kuala Lumpur. **About Us**: Ducati Kuala Lumpur, a premier name in the world of high - performance motorcycle, is seeking a skilled and detail - oriented Account Executive to join our dynamic team. As the leading Ducati dealership in Kuala Lumpur, We are...

  • Divisional Trainer

    1 week ago


    Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    Summary You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Divisional Trainer - Rooms will work closely with the Rooms Division leadership team to identify training needs, create...

  • Dental Assistant

    4 weeks ago


    Kuala Krai, Malaysia I SIHAT PERGIGIAN KUALA LUMPUR Full time

    **"Join our team and help spread smiles one patient at a time!"** **Key Responsibility**: - Equipment and instruments of operations must be cleaned and sterilized. - In clinical settings, keep the atmosphere tidy and safe. - Conduct dental X-rays and preserve patient data. - Before to procedures, prepare all necessary instruments, supplies, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Kuala Lumpur Full time

    DescriptionWith numerous hotels in various countries worldwide, Hilton presents plenty of opportunities for making guests happy. Whether it's a warm welcome, exceptional service, or unforgettable experiences, we aim to provide millions of travelers with a memorable stay. Alongside our well-known Hilton Hotels & Resorts, our brand includes other renowned...

  • Dental Assistant

    1 week ago


    Kuala Langat, Malaysia I SIHAT PERGIGIAN KUALA LUMPUR Full time

    **"Join our team and help spread smiles one patient at a time!"** **Key Responsibility**: - Preparing patients for dental work. - Greeting and treating patients with courtesy. - Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures. - Assisting...


  • Kuala Lumpur, Malaysia Aegis BPO Malaysia Sdn. Bhd. Full time

    **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice **Key Skills**: Call Center & Bahasa Language Local Malaysian Night Shift Allowance Location: - Kuala Lumpur Malaysia **Salary**: RM1,900.00 - RM2,100.00 per month Supplemental pay types: - Performance bonus **Education**: -...


  • Kuala Lumpur, Malaysia Aegis BPO Malaysia Sdn. Bhd. Full time

    **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice **Key Skills**: Call Center & Japanese Language Local Malaysian Night Shift Allowance Location: - Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia **Salary**: RM1,900.00 - RM2,100.00 per month Supplemental pay types: -...

  • Sales Trainer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Sales Trainer (Native Indonesian)Location: Jakarta, IndonesiaShift: 24/7 Operationsat least 3 years Sales Trainer experience from BPO mandatoryJob Description: Developing education materials Preparing procedures and policies regarding outbound calls and appropriate agent conduct. Scheduling and conducting training sessions on various telesales...


  • Kuala Lumpur, Malaysia Kuala Lumpur Fried Chicken (M) Sdn Bhd Full time

    **Restaurant Kitchen Crew - Kuala Lumpur** **Basic: RM2,000 - RM2,600** **Location: Kuala Lumpur** **Starting: Immediately** - Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. - Input orders into a point-of-sale system and accept payment using a...

  • Process Trainer

    6 days ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Thai Process Training Japenese BPO Skills BPO industry Quality Analyst skills - Position: Process Trainer - Thai Speaker + JLPT N1...

  • Internship- Leasing

    1 week ago


    Kuala Lumpur, Malaysia Kuala Lumpur Pavilion Sdn Bhd Full time

    **Job Highlights** - Opportunity to become a permanent employee - Hands on experience in different areas of Leasing - Provide Internship Allowances The opportunity will provide you with insights into retail mall operations as well as an understanding of the corporate culture and business practices. This paid internship will equip you with soft and technical...


  • Kuala Lumpur, Malaysia Hyatt Centric City Centre Kuala Lumpur Full time

    Summary **Summary** The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring...


  • Kuala Lumpur, Malaysia Hyatt Place Kuala Lumpur Bukit Jalil Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Place Kuala Lumpur Bukit Jalil Full time

    SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...


  • Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    As a BPO Recruitment Manager, you will play a critical role in managing the recruitment process for Business Process Outsourcing (BPO) positions within the organization. You will be responsible for sourcing, attracting, and hiring talented individuals to meet the staffing needs of the company, ensuring that we have the right people in the right roles to...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Trainer **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Voice Trainer Process Training Process trainer- Conduct thorough assessments to identify training needs across various departments and job roles.- Analyze...

  • Sales Trainer

    3 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Sales Trainer (Native Indonesian) Location: Jakarta, Indonesia Shift: 24/7 Operations at least 3 years Sales Trainer experience from BPO mandatory **Job Description**: - Developing education materials - Preparing procedures and policies regarding outbound calls and appropriate agent conduct. - Scheduling and conducting training sessions on...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Voice & Accent Trainer **Timings**:Day Shift (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Business to Business (B2B) bachelors degree - Min 1 year of Digital Marketing + B2B Sales - Cold calling experience" Bachelor Degree /...


  • Kuala Lumpur, Malaysia Kuala Lumpur Pavilion Sdn Bhd Full time

    **Job Highlights** - Opportunity to become a permanent employee - Hands on experience in different areas of Tenancy Admin - Provide Internship Allowances The opportunity will provide you with insights into retail mall operations as well as an understanding of the corporate culture and business practices. This paid internship will equip you with soft and...