Customer Service Officer

3 weeks ago


Bangi, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

**CRITERIA**
- Have great self-motivation to ensure the growth in sales of the company
- Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients
- Ability to be friendly and polite, even when tired, or under pressure
- A commitment to excellent customer service
- Excellent communication and listening skills to attract customers especially on the phone
- Able to think fast, solve complications, and ensure clients feel that they are in good hands

**JOBSCOPE**
- To meet company sales target on monthly basis
- Entertain and contact customers, prospects, databases and leads about inquiries provided through all channels and subsequently offer services that suit their needs to increase close deals
- Understanding and implement the process needed for the physiotherapy appointment
- Update calendars and schedule; scheduling appointments
- Manage any complaints and feedback from customers
- Carry out any other works assigned from time to time
- To work closely with Marketing team in order to provide two ways communication in getting more potentials/ prospects
- To have good product and services knowledge in order to educated prospect and clients as well as addressing their concern about the facilities / products/ services provided by Physiogo.
- To ensure that the appointment & booking is managed correctly and all required information is filled up; and to update these information whenever is required
- Provide reports in forecasting and improvement in creating more potentials/ prospect
- Database management

**REQUIREMENTS**
- Preferably possess at least Diploma/Degree in Physiotherapy/ Sport Management/Sport Science or any field that is related
- Fresh graduates are encourage to apply
- Proficient in both written and spoken English and Bahasa Malaysia(required)
- Computer literate (Words & Excel)

**JOB BENEFIT**
- EPF, SOCSO,SIP, Commission, Career Growth, Increment, Bonus, Overtime

**Do attached your updated Resume and Cover letter**

Location: Management Office (HQ), Bangi

The selected applicants will be called for an interview. If not, consider that you are not selected.

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay



  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...


  • Bangi, Malaysia Klinik ANDA Bangi 24 JAM Full time

    **Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...


  • Bangi, Malaysia Global Amity Sdn Bhd Full time

    Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...


  • Bangi, Malaysia Authentic Venture Sdn Bhd Full time

    **JOB SPECIFICATION** **JOB TITLE **Customer Success Intern **AREA / PROFESSIONAL** Customer Success **DISCIPLINE** **DEPARTMENT **Customer Success Department **REPORTING TO **Customer Success Manager Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. **JOB...

  • Service Crew

    1 month ago


    Bangi, Malaysia Acerbic Synergy Full time

    **Company**:Dinosour Sandwhich (F&B Industry) **Position**: Service Crew **Location**: Cyberjaya - Greeting customers and assisting with seating arrangements - Taking customer orders accurately and efficiently - Preparing and serving food and beverages - Operating cash registers and handling financial transactions - Cleaning and sanitizing work areas, dining...


  • Bangi, Malaysia KVC Industrial Supplies Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...


  • Bangi, Malaysia Messrs. Asiah & Hisam Full time

    Responsibilities: - Positive mindset, proactive & team player. - Gathering market trend and customer information to promote hosting solutions to prospects. - Analyzing the types of litigation services in demand, identifying potential clients, and assessing competitors' marketing strategies. - Assist and implement management processes and reporting. -...

  • Office Assistant

    1 month ago


    Bangi, Malaysia RADICARE (M) SDN BHD Full time

    Delivery drivers transport goods and packages to specified locations by motorcycle, car or van. They load and unload goods according to schedule, ensure proper handling of packages, follow directions and plan the best route to each destination. Radicare is an Integrated Facilities Management company providing non-clinical Hospital Support Services. With...


  • Bangi, Malaysia Woodpeckers Group Sdn Bhd Full time

    On-job Training will be provided. - Working hours varies depending on Weekly Schedule Allocations. - Maintain good hygiene, proper grooming, and pleasant behaviour throughout the day. - Maintain a clean & organized environment. - Deliver high-quality and excellent customer service. - Assist in weekly stock count. **Job Types**: Full-time, Permanent Pay:...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    Job description: - To handle sales from WhatsApp HQ & other social media platforms. - To assist customer inquiries. - To handle company data and report - Handle customers database - Responsible for blasting and Follow up customers database - Engage with potential customers and convert lead into sales. (Sales conversion) - To handle orders from customers -...

  • Logistics Officer

    1 month ago


    Bangi, Malaysia Tiong Nam Logistics Holdings Berhad Full time

    Responsible in monitoring the movement of cargo and ensuring the delivery is on scheduled. - Track and update the latest status of the shipment accordingly and respond to customer’s enquiries. - Prepared required import and delivery documentation and also assist in issuing the bill and prepare costing report. - Logcall for shipment delay advice (SDA),...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    JOB SCOPE - To handle sales from Whatsapp HQ & other social media platforms. - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. *Requirement: - At least a Diploma, Advanced/Higher/Graduate Diploma,...


  • Bangi, Malaysia Rayyan Haya Resources Sdn Bhd Full time

    **Job description**: - Manage company E-commerce platforms such as WhatsApp / Facebook Page / Instagram or Website. - Prepare sales and customer database report - Develop E-commerce strategy to promote sales via online and Live marketing - Build productive trust relationships with customers - Assist customer via online in locating the desired to purchase...

  • Sales Admin

    6 days ago


    Bangi, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    **SALES ADMIN (Best Express)** **Job Descriptions** - Provide customer service. - Provide accurate and appropriate information or assistance to all incoming calls as well as walk in customer enquiries. - Manage enquiries and promotion on social media. - Handle cashier. - Manage cash, card, or QR transactions. - Approach new potential VIP customer. - Receive...


  • Bangi, Malaysia Fashrevo Sdn Bhd Full time

    **Job Descriptions** - Collaborate with our management team to develop and implement business strategies. - Assist in the day-to-day operations of our e-commerce platform and retail stores. - Analyze data and generate reports to support decision-making. - Help optimize inventory management and order processing. - Participate in the development and execution...

  • Facilities Assistant

    4 weeks ago


    Bangi, Malaysia Global Amity Sdn Bhd Full time

    Job Descriptions: 1. To handle office maintenance as well as administrative support services to ensure the smooth running of company operations. 2. To coordinate and provide regular maintenance and trouble-shooting, checks and controls are conducted on all air conditioning systems and electrical within the office buildings compound. 3. To supervise, check...