Customer Success/it Support Intern

**JOB SPECIFICATION** **JOB TITLE **Customer Success Intern **AREA / PROFESSIONAL** Customer Success **DISCIPLINE** **DEPARTMENT **Customer Success Department **REPORTING TO **Customer Success Manager Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. **JOB...

Requirements & Qualification - Minimum Diploma in any related field. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Prior experience in customer support, tech support, desktop support, or a similar role. **Responsibilities**: - Identify customer needs and help customers...

**Responsibilities**: To assist manager in the smooth flow of day-to-day customer supports and shipping issues and matters. - To liaise with customers in all aspects of sales and marketing from inquiries to complaints - To ensure smooth flow of customers order from productions to deliveries - Work closely with intercompany, forwarding agents and...

This is a full-time on-site role for a Customer Service Cum Sales located in Bandar Baru Bangi. The successful applicant will be responsible for the following day-to-day tasks: - The Customer Service Cum Sales representative will be responsible for handling customer inquiries, resolving customer complaints, providing information about our products and...

**JOB SCOPE** - General admin and customer support - Perform basic administrative work such as filling, data entry, prepare documentation, event management. - Perform customer service task such as handle order, customer complaints and packing order. - Liaise with internal departments to ensure smooth operation. - Perform market research on industry news and...

**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

**Responsibilities**: User Support: Provide first-level technical support to end-users, troubleshooting hardware and software issues. Assist users with login problems, password resets, and access-related queries. Resolve IT support tickets in a timely manner, maintaining a high level of customer satisfaction. Hardware and Software Maintenance: Install,...

This position is for **Unipeq Sdn Bhd**, a wholly-owned subsidiary of **UKM Holdings Sdn Bhd.** The responsibilities are as follows: **Responsibilities**: - Organizes a range of sales and marketing activities for the company. - Create long-term value for an organization from customers, markets, and relationships. - Preparing quotations, proposals for...

**Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...

Assalamualaikum, We are offering job opportunities at Fix & Go: Bandar Baru Bangi (HQ) as below: **IT Service Desk (Tier 1)** What you will do: 1. Support customer issues and fulfilling service desk requests that require IT knowledge 2. Strategically address customer needs 3. Creating a positive customer experience & increase customer satisfaction 4....

Monitors claims by reviewing claims, substantiating documentation. - Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, tracking vacation, sick and personal time. - Assist in preparing full set of account and reports to the Management - Maintain proper recording, filing and documentation of...

**Responsibilities**: - Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives. - Prepare related document, process and...

**Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

**Requirements & Qualification** - Bachelor’s degree in Computer Science or any related field. - Minimum 5 years working experience in a similar role is required for this position. - Exceptional analytical and conceptual thinking skills. - Advanced technical skills. - Excellent documentation skills. - Experience creating detailed reports and giving...

Responsibilities - Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives. - Prepare related document, process and...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

We are looking for motivated, dynamic intern to support our Customer Relations Executive to join our team. Requirements: - Currently pursing tertiary education/ Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management, course. ) - Has own transport to travel to work on...

**Job Descriptions** - Collaborate with our management team to develop and implement business strategies. - Assist in the day-to-day operations of our e-commerce platform and retail stores. - Analyze data and generate reports to support decision-making. - Help optimize inventory management and order processing. - Participate in the development and execution...