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Automation & Process Lead

6 months ago


Petaling Jaya, Malaysia Electrolux Full time

Be part of something bigger. Decode the future.

At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home.

Your Role

Supporting PMO & Operational Excellence Manager to drive process improvement and cost reduction within Electrolux Shared Services through standardization, rationalization, and automation of accounting processes.

A Typical Day

As an Automation & Process Lead, you are responsible to
- Cooperate with GFSS Global Automation team to leverage from existing Global Automations.
- Plan for scaling of Automation capabilities across countries
- Lead the assessment of automation potential for RPA & Non-RPA scope.
- Ensure associated opportunity assessment and documentation methodologies are followed.
- Deploy any automation initiatives assigned by the Line Manager.
- Lead and drive the automation initiatives by collaborating between the business key users and IT stakeholders.
- Ensure documentation is maintained in line with RPA governance model.
- Prepare relevant documentations to be shared with IT for automation development.
- Work hand in hand with continuous improvement team and analyze existing process inefficiencies to identify process automation opportunities, quality, andefficiency improvements.
- Perform pre-verification walkthrough of the automation solution before proceeding to UAT.
- Estimate benefits and costs and create business case to support the implementation decision.
- Collaborate with stakeholders to identify and priority of automation opportunities and analysis of the potential.
- Lead process workshops to identify and validate automation opportunities.
- Report periodically on the automation initiatives status with various stakeholders.
- Contribute to realization of the targets and tasks within the operational excellence team.
- Ensuring that productivity and quality of service meets customers’ expectations.
- Lead and coach the specialist to deliver any of the automation initiatives.
- Actively undertaking activities to increase own competency portfolio.
- Supporting, if required, other business areas
- Perform any ad-hoc task assigned by senior management.

Who You Are
- At least 6 - 8 years working experiences in similar fields.
- Experience with BPM/RPA Tools/excel macros/ Visual Basic scripts/Access and/or other forms of automation.

Core Competencies
- Robust knowledge about automation of accounting processes via desktop automations (VBA, macros, scripts) and Robotic Process Automation software
- Experience in project and change management.
- Experienced with Shared Service or Outsourcing Centre environment, people, project & change management as well as working in a multicultural, international environment, understanding of relevant regional accounting practices and the regulatory environment.
- Fluent/Excellent English written and spoken.
- MS Office, SAP (or the other ERP system) knowledge
- Demonstrates approach which reflects “Act Sustainably”, “Create better experience” and “Always Improve” drivers.
- Taking ownership and responsibility of outstanding issues and queries
- Organizational and conceptual skills
- Analytical, problem solving and critical thinking skills.
- Strong time management
- Ability to work under pressure.
- Customer focused.
- Ability to communicate and influence others effectively in the international environment.
- Excellent communicational and inter-personal skills

Keeping you Healthy and Safe
We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:

- Make sure you take reasonable care for your own health and safety, and
- Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and
- Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
- Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and
- Attend training that helps you to work safely.

Where you’ll be:
You will be based in our Petaling Jaya office.

Benefit highlights:

- Flexibility of work hours.
- Discounts on Electrolux products and services.
- Medical & Hospitalization coverage for both employees and dependents.
- Dental & Optical.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:
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