Avp Operations

6 months ago

Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Why join us?**

As part of the Global Markets Operations strategic model, HSBC have created a “Centre of Excellence” (CoE) for Operations processing in the Global Service Centre in Kuala Lumpur, Malaysia. The CoE supports multiple products and legal entities, providing utility type processes whilst their partners in the onshore hubs concentrate on functions which require proximity to business or clients, or which are deemed too complex to be migrated. A second site has been set up in Manila for contingency purposes, which sits under the governance of KL.

The Collateral & Valuations are responsible for the processing of all collateral related counterparty risk exposure management & the collate, distribution of client portfolio valuations and settlement of cash and interest. Products covered include all OTC derivative transactions & securities administered in London. These include locally booked interest rate, equity, credit & FX derivatives.

**The Opportunity**:
The key functions of this role include the understanding of:

- Continually review and challenge the current processes for potential improvements and identify control gaps.
- Reengineer to improve and address control issues
- Identify and highlight disputed margin calls; escalate as necessary
- Perform according to prescribed procedures.
- Manage team workload and distribute client accordingly
- Escalate default situations through the appropriate reporting lines.
- Ensure appropriate controls are followed to eliminate operational and counterparty credit risk, and procedures are continually reviewed and maintained

**What you’ll do**:
**Impact on the Business/Function**
- Perform various functions within the collateral management operations team, including:

- Issuance and response of margin calls as defined in the relevant business documentation
- Input and approval of collateral movements into HSBC’s collateral system (Algo) and follow through on the settlement of the collateral
- Interaction with clients and ensuring that Collateral Services adheres to the Client Service Best Practice Framework
- Working closely with multiple settlement areas to follow up on any failed items
- Interaction with various internal stakeholders such as Credit, Legal, Documentation, Product Control, and the Front Office to ensure timely resolution of any margin call disputes and queries.
- Work closely with team and department manager to ensure all daily processes are completed on timely basis
- Support the Company’s Diversity programs.
- Work with business partners to review all new business initiatives as it relates to collateral management
- Perform other job-related duties as assigned.
- Manage counterparty risk exposure of HSBC and provide valuation support to Clients on a daily basis.
- Expedite resolution of all disputes with counterparts, investigating MTM differences in an efficient manner.
- Key contact and escalation person within the collateral team for HSBC’s priority clients, focusing to ensure top clients receive high quality service.
- Manage the training and onboarding of new staff.
- Primary face-off to onshore operations and business stakeholder.

**Customers / Stakeholders**
- Provide regular information on task status, any issues with feeds or IT Systems to Depty Lead/Managers Traded
- Interact with Stakeholders and other risk managers on a regular basis to understand the Risk systems and organization roadmap to ensure that impact and opportunities for the offshore team are identified in time.
- To maintain communication link with various SD stakeholders with respect to all people related activity/ issues.
- Collaborate and partner with relevant stakeholders to ensure end to end process is connected and streamlined

**Leadership & Teamwork**
- Monthly 1:1 to be completed regularly every month.
- Guide and provide feedback to staff on their development and ways of improvement that could enhance personal skills and knowledge to meet business objectives.
- Plan and discuss with staff on career development plan
- Motivate and develop teams and subordinate to meet business objectives.
- Create robust team environment where skills and knowledge openly shared to achieve team and business goals.
- Development plan created and reviewed. Teams are regularly briefed and trained on any developments.
- Knowledge and experience are shared with teams, providing assistance on referred / technical issues.
- Advice and guidance is given in a constructive manner and positively.
- Be aware of issues within teams and resolve or escalate in appropriate and timely manner.
- Identify strength / weakness of teams in order to develop them.
- Share knowledge, best practice and experience with colleagues at all levels to ensure they achieve their goals and business objectives.

**Operational Effectiveness & Control**
- Effectively manage implementation of reporting tools and guidelines for all processes, identifying and escalating issues for re

  • Kyc Operations

    3 months ago

    Kuala Lumpur, Malaysia Deutsche Bank Full time

    **KYC Operations - NCT/ Associate/ AVP**: **Job ID**:R0351859**Listed**:2024-09-06**Regular/Temporary**:Regular**Location**:Kuala Lumpur**Position Overview**: **We are hiring across NCT, Associate and AVP levels for KYC Operations team.** **Details of the Division and Team**: The Know Your Client (KYC) Operations role focuses on client lifecycle management...

  • Avp

    6 months ago

    Kuala Lumpur, Malaysia Aon Corporation Full time

    AVP **AVP, Health Solutions** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. **What the day will look...

  • Avp - Accident & Health (Gegm)

    6 months ago

    Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    AVP - Accident & Health (GEGM) **Job Purpose** Managing the day to day operations of the Personal Accident and Health Underwriting with the objective of ensuring effective and efficient Underwriting process and Portfolio Management of the Accident & Health portfolio. **With The Job** - Oversee the end-to-end operations of Personal Accident and Health...

  • Avp

    6 months ago

    Kuala Lumpur, Malaysia Aon Corporation Full time

    Posting Description: **AVP, Health Solutions** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. **What...

  • Avp

    7 months ago

    Kuala Lumpur, Malaysia Aon Corporation Full time

    Posting Description: **We are hiring AVP, H&B solutions!** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients...

  • Avp, Custody Operations Readiness

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Avp, Kyc Operations Manager

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Plantation Executive

    3 months ago

    Kuala Lumpur, Malaysia Genting Plantations Berhad Full time

    To assist AVP (WM) in implementation, documentation and follow up actions and progress on issues/visit report. To attend to specific projects, tasks and training as instructed - _Monthly: Monthly Crop Monitoring, Bunch Analysis (ABW, BNO, Crop Performance by palm age group), Nursery Report, Crop Forecast, Replanting Progress_ - To provide AVP (WM) visit...

  • Avp, Marine, Aviation and Transit Underwriting

    6 months ago

    Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    AVP, Marine, Aviation and Transit Underwriting - GEGM **Discover the GREAT in your career.** As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is **Integrity,...

  • Avp, Account Manager

    6 months ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

  • Avp, Custody Operations

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Avp, Kyc Operations Manager

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Avp - Operations Change

    8 months ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** Strategy and Change is a dedicated team of 'change experts' that help design, shape and implement strategic change within MSS. Combining our change expertise with our HSBC knowledge and network, we work hand in hand with the business and delivery partners globally to lead, manage and deliver the digital transformation...

  • Avp-digital Messaging and Experience Specialist

    6 months ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...

  • Custody Client Services Manager

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Operations - Operations Lead - Avp

    6 months ago

    Kuala Lumpur, Malaysia Deutsche Bank Full time

    **Details of the Division and Team**: **What we will offer you**: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. **You can...

  • Avp, Fund Accounting Manager

    7 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Avp, Loan Iq Apac Ops Readiness Analyst

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • Avp, Aml Solutions Delivery Specialist

    3 months ago

    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Avp - Regional Implementation Manager (Commercial

    6 months ago

    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...