Inbound Customer Service Rep

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Contract To Hire) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need engineer on site and perform FCR - 3. Dispatch...

**Position**:Inbound Customer Service Executive - **Location**: Kuala Lumpur - **Employment Type**:1 Year Contract (renewal/conversion based on performance) - **No of vacancies**: 5 - **Working Days**:5 days week Monday till Friday - **Working Hours**: 8.30 am till 6 pm - **Salary**: Up to RM3,800 based on related experiences **Other Benefits**: - Training...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Client company: Insurance company Location: Kuala Lumpur (reachable by MRT at TRX station) Position: Contract / Permanent role (depends during the interview performance) **Responsibilities**: - Deliver world class customer service via telephone - Provide a polite, professional and accurate response - Manager customer's expectations and display ownership...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.** **Working Days: 5 working...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

Handle incoming call in a polite and professional way with acccurate response. - Liaise with appropriate departments to resolve issues brought up by customers - Keep up-to-date on new or enhanced products / services - Support Team Leader and Managers to continuously review processes, identify and resolve service - Any ad-hoc tasks assigned by superior **Job...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily...

Campaign | DTH/IPTV - Customer Care Consultant Job Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product n services Working Location : Plaza Sentral, KL sentral Working Hours ~ Rotational Shift mon - sunday (2Days off) 9am to 6pm 10am to 7pm 11am to 8pm 12noon to 9pm Salary Package - Basic up to RM2800 - Terms and...

Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: - Minimum SPM holder - Pass in BM, English, Maths, Sejarah - Good spoken English - Able to work shift hours - Malaysian...

**Role**:Sales - Inbound **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Inside Sales mandarin + english speaker - Requirements: Language - English and Mandarin Speaker Minimum 1 year experience of Inside Sales IT sales experience,...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...

**Role**:Sales - Inbound **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Global Sales Sales Sales Closing Inbound Sales French Language outbound sales BPO Operations BPO Hiring French and English speaker- Language: French +...

Customer Service Officer - Inbound Call Center 26676 | Customer Services & Claims | Professional | ((custPositionClusterCSB)) | Allianz Malaysia | Full-Time | Temporary **Job Summary** As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service...

Bachelor’s degree - 3+ years of work experience in a fast-paced and highly cross-functional organization - high-tech products/services highly advantageous. - Excellent oral and written communication skills in English and Bahasa or Thai to cover the Indonesia or Thailand market. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving...

**Key Responsibilities**: - Facilitate smooth communication with doctors in private practices and hospitals through efficient inbound and outbound calls. - Provide inbound customer service support, including order taking, processing, tracking, and follow-up with doctors. - Assist doctors with inquiries about healthcare products related to hypertension,...