Associate Executive, Xoc Operations

2 weeks ago


Subang Jaya, Malaysia Net One Asia Sdn Bhd Full time

**Functions / Responsibilities**:

- First point of contact for Net One Asia Group - maintenance Customers as Service Desk.
- To perform remote maintenance tasks ensuring "uptime" and providing Fault handling and escalation (identifying and responding to faults including liaising with 3rd party suppliers, handling escalation through to resolution).
- Resolve an issue using standard practice, procedure, and workflow processes.
- Participate in routine/regular operation meetings and discussions as part of the service improvement plan.
- Comply with XOC operations procedures and processes for the respective services
- Assists team (standby duty) with other duties required to operate the support centre smoothly.

**Technology Competencies and Experience Requirements**:

- Familiarity with customer services, service desk operation and monitoring software is added advantage.
- Have the general knowledge of Information technology (IT) or process knowledge and related components to ensure quality in the Operation Center.
- Fresh graduate is encouraged to apply.

**; Requirements: - Performance Requirements**:

- Ability to prioritize effectively and work with a sense of urgency.
- Ability to work independently with a significant "attention to detail."
- Able to work 12 hours shifts as part of the 24/7 shift rotation.
- Ability to work under pressure.
- Effectively communicates with teammates and superiors.

**Education or Certification**:

- Minimum a Diploma in IT / Computer Studies or equivalent.
- Good Spoken and Writing Proficiency in English.


  • Operation Associate

    4 weeks ago


    Subang Jaya, Malaysia MATCHLINK SDN BHD Full time

    Job Title**:Operation Associate** Location: Subang Jaya, Selangor **Key Responsibilities**: This role requires to manage escalations from sales channels and vendors, liaising with internal support teams for solutions and sharing daily reports on TV/Device fulfillments progress to all stake holders **Qualifications**: - Minimum Diploma or Degree with at...

  • Operation Associate

    1 week ago


    Subang Jaya, Malaysia MATCHLINK SDN BHD Full time

    Position: Operation Associate Location: Sunway Pinnacle, Selangor Duration: Contract (Renewable) - This role requires to manage escalations from sales channels and vendors, liaising with internal support teams for solutions and sharing daily reports on TV/Device fulfillments progress to all stake holders - Below are the expected requirements - Customer...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    As an Executive (Administration), you will play a pivotal role in supporting the operations, administration, and coordination of activities within our organisation. Reporting directly to the Executive Director or relevant managerial personnel, you will be responsible for various administrative and operational tasks to ensure the smooth functioning of an...

  • Operation Associate

    2 weeks ago


    Subang Jaya, Selangor, Malaysia MATCHLINK SDN BHD Full time

    Job Title:Operation AssociateLocation: Subang Jaya, SelangorKey Responsibilities:This role requires to manage escalations from sales channels and vendors, liaising with internal support teams for solutions and sharing daily reports on TV/Device fulfillments progress to all stake holdersQualifications: Minimum Diploma or Degree with at least 1 year experience...

  • Operation Associate

    2 weeks ago


    Subang Jaya, Selangor, Malaysia MATCHLINK SDN BHD Full time

    Position: Operation AssociateLocation: Sunway Pinnacle, SelangorDuration: Contract (Renewable) This role requires to manage escalations from sales channels and vendors, liaising with internal support teams for solutions and sharing daily reports on TV/Device fulfillments progress to all stake holders Below are the expected requirements Customer service skill...

  • Warehouse Operations

    2 weeks ago


    Subang Jaya, Malaysia CXL Executive Sdn Bhd Full time

    **POSITIONS AVAILABLE**: - Warehouse Inventory Executive - Warehouse Team Lead - Warehouse Checker - Warehouse Executive - Warehouse Admin Assistant - Account Receivable Executive - Trade Marketing Executive **CONTRACT DURATION**: 12 Months (Convertible to Permanent) **SALARY**: Till RM4,500 / Per Month **WORK LOCATION**: - Taman Perindustrian UEP, 47600....


  • Subang Jaya, Malaysia QHC MEDICAL CENTRE Full time

    Responsibilities: Operations Management - Oversee day-to-day operations, ensuring efficiency and effectiveness in achieving organizational goals. - Collaborate with department heads to develop and implement operational strategies, policies, and procedures. - Monitor key performance indicators (KPIs) to evaluate the success of operational initiatives and make...


  • Subang Jaya, Selangor, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    Job Description:Get to know our Digital Bank Team:Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...


  • Petaling Jaya, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    As an Executive (Administration), you will play a pivotal role in supporting the operations, administration, and coordination of activities within our organisation. Reporting directly to the Executive Director or relevant managerial personnel, you will be responsible for various administrative and operational tasks to ensure the smooth functioning of an...

  • Operations Executive

    2 weeks ago


    Subang Jaya, Selangor, Malaysia QHC MEDICAL CENTRE Full time

    Responsibilities:Operations Management Oversee daytoday operations, ensuring efficiency and effectiveness in achieving organizational goals. Collaborate with department heads to develop and implement operational strategies, policies, and procedures. Monitor key performance indicators (KPIs) to evaluate the success of operational initiatives and make...

  • Commercial Associate

    2 weeks ago


    Subang Jaya, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Retail Associate

    2 weeks ago


    Subang Jaya, Selangor, Malaysia BTC Clothier Sdn Bhd - Operations Department Full time

    Location: One Utama Shopping Centre, Petaling JayaResponsibilities: Perform duties which are relevant to acquire sales for the outlet assigned to Maintain store upkeep Participate in all store events (eg: sale & season setup, annual stock take)Requirements: Required language(s): English, Bahasa Malaysia. Ability to speak Mandarin or Chinese is an advantage....

  • Operations Executive

    2 weeks ago


    Subang Jaya, Selangor, Malaysia ISJ Technology Sdn Bhd Full time

    Why Join Us? 13th month salary Medical, Dental and Optical benefits Smart casual working attire Full Attendance Allowance Free Parking Young, vibrant and open work cultureJob Overview: -We are looking for a Operations Executive to join our dynamic team in charge on overseeing and coordinating various operational activities within the organization. This role...

  • Operations Executive

    2 weeks ago


    Subang Jaya, Selangor, Malaysia ISJ Technology Sdn Bhd Full time

    Job Overview: -We are looking for a Operations Executive to join our dynamic team in charge on overseeing and coordinating various operational activities within the organization. This role requires a detail-oriented, proactive individual with strong organizational skills, capable of multitasking and driving process improvementsJob Responsibilities: -...

  • Operation Executive

    7 days ago


    Petaling Jaya, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ 1) Assists the Operations Manager in ensuring smooth operations of the business to maintain long-term client relationship 2) Assists the Operations Manager in delivering the priorities, targets, goals and ISO objectives set out in the strategic plans, aligned to the company’s core values, mission and vision statements 3) Engages clients...

  • Commercial Associate

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Subang Jaya, Selangor, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    Job Description:Get to know our Digital Bank Team:Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...

  • Operation Executive

    2 weeks ago


    Subang Jaya, Malaysia Ace Capital Growth Sdn Bhd Full time

    We are looking for a trustworthy Operation Executive to help us running our business activities. Operation Executive responsibilities include stock delivery and sales collection. - Responsible to arrange, prepare delivery and collection orders. - Ensure stocks are delivered timely and in good condition. - Be always up to date with delivery and collection...

  • Operation Associate

    2 weeks ago


    Subang Jaya, Selangor, Malaysia BioCare Pharmaceutical Sdn Bhd Full time

    Key Responsibilities: Manage and supervise the daily operation of sales, purchases & monitoring shipment to ensure that all operations are carried out in accordance with company policies and procedures Develop and implement strategies and processes that optimize the flow of goods and minimize costs Monitor and manage inventory levels to ensure that supplies...

  • Associate (Jl 2a)

    2 weeks ago


    Subang Jaya, Selangor, Malaysia MyGlit Full time

    Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:BPO / ITESWork Mode:Work from officeFunctional Area:Any Other Associate (JL 2A)1-2 yrs ExperienceFor Local Malaysian onlyOpen for buy outSkill set RequiredUnderstanding of digital marketing, SEM tools and CRM concepts is an added advantage Able to complete tasks with limited supervision Analytical...