Branch Supervisor
5 months ago
**Responsibilities**:
- Interacting with guests to get feedback on product quality and service levels.
- Keeping customers happy and handling complaints.
- Interviewing/recruiting new staffs (if required).
- Ensuring incoming staff complies with company policy.
- Training staff to follow restaurant procedures.
- Maintaining safety and food quality standards.
- Organizing schedules.
- Keeping track of employees’ hours.
- Ordering food, linens, gloves and other supplies while staying within budget limitations.
- Supervising daily operations. Ensuring all end of day cash outs are correctly completed.
- Coordinating daily front
- and back-of-house restaurant operations.
- Controlling operational costs and identifying ways to cut waste.
- Appraising staff performance.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.
- Familiarity with restaurant management software.
- Strong leadership, motivational and people skills.
**Salary**: RM2,500.00 - RM3,000.00 per month
Schedule:
- Day shift
- Evening shift
-
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