Restaurant Manager/supervisor

7 months ago


Petaling Jaya, Malaysia Tuck Sang Holdings Sdn Bhd Full time

1) Oversee the daily operations of outlet for efficient operations

2) Plan and assign daily workload to branch employees.

3) Develop and implement established policies and procedures.

4) Develop operational strategies to meet quality and customer service standards.

5) Develop marketing strategies to improve sales and profitability.

6) Maintain the outlet facility clean and safe.

7) Obtain customer feedbacks and recommend necessary outlet operational changes.

8) Interview and hire new employee for outlet operations.

9) Schedule orientations and job training to outlet new employee.

10) Organize regular meetings to discuss issues and updates.

11) Analyze and resolve issues in a timely and accurate manner.

12) Organize special events and entertainments to attract more customers.

13) Resolve customer inquiries politely and ensure customer satisfaction.

14) Develop cost-effective operational plans to achieve outlet goals.

15) Develop strategies for improving our customers’ dining experience.

16) Assist with cash processing and develop expense and revenue reporting.

17) Any other duties that may be assigned from time to time.

Pay: RM4,500.00 - RM6,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Restaurant Management: 2 years (preferred)


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