Customer Support

2 weeks ago


Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full time

What does an Operations Manager really do?

Imagine yourself going to work with one thing on your mind: to provide the best possible customer experience to your clients. As an Operations Manager, you will:

- Make sure that KPIs are being met consistently;
- Effectively make each employee reach their best potential;
- Creatively devise effective plans on how to make each employee reach their targets;
- Gain the trust and respect of your employees;
- Identify your people’s strengths and weaknesses;
- Assign tasks that will help people showcase their talents and work on their weaknesses; and
- Manage relationships better and develop people at the same time.

**Requirements**:

- At least 3 years of related working experience in customer experience operations and as a management specialist
- A good track record of meeting and delivering targets
- Articulate enough with others, like Teammates and clients
- A multitasker that can work in a fast-paced environment
- A good Japanese speaking leader

**Job Type**: Permanent

Pay: RM15,000.00 - RM18,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

**Language**:

- Japanese (required)


  • P2p Specialist

    4 weeks ago


    Kuala Lumpur, Malaysia Informa Global Support Full time

    **Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...


  • Kuala Lumpur, Malaysia Maju Digital Full time

    About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...


  • Kuala Lumpur, Malaysia Maju Digital Full time

    About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...


  • Kuala Lumpur, Malaysia TG Holding Full time

    **Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...


  • Kuala Lumpur, Malaysia INFO-TECH SYSTEMS INTEGRATORS Full time

    **Job Role**: - assistance. - Provide on-site and off-site technical assistance. - Conduct product training to end user. - Involve in ad-hoc projects. - Resolve customer technical issues in a timely & professional manner. **Requirements**: - Strong IT and troubleshooting skills. - Possess excellent communication skills. - Excellent command of spoken and...


  • Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Min 0-1 years of experience in Customer support Fresh graduates can apply!!! **Job Type**: Contract **Salary**: RM2,800.00 - RM3,200.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Executive Ops & Customer Support - Journify **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to feedback request/escalated cases. Where possible to proactively...


  • Kuala Lumpur, Malaysia Link4 Full time

    Do you want a meaningful role with a company that is making a real difference to every business? Do you want to be involved in one of the most important business operations areas in the world today: e-Invoicing? Then join our energetic and growing teamhelp us revolutionise an industry. **About the Role** We are currently looking for a Customer Support...


  • Solaris Dutamas Kuala Lumpur Kuala Lumpur Malaysia Headmistress Group Sdn Bhd Full time

    Answering whatsapp messages from customer and potential customer in timely and quality mannerAssist customers in their queries about the treatment, pricing and appointment bookingSchedule and slot in customer's appointmentCommunicate with branches on daily appointmentsCommunicate with the customers on their appointments (confirmation, reschedule,...


  • Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia AffiliateUp Full time

    **Requirements**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year; - Stable internet connection; -...


  • Kuala Lumpur, Malaysia MSP HITECT (M) SDN BHD Full time

    **JOB DESCRIPTION** **(Duties and Responsibilities / Key Result Areas)**: Perform ticketing logging and escalations to the correct person in charge. **Perform ticket(s) monitoring and follow up on any pending issues.** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time.** To carry out...

  • Customer Support

    3 days ago


    Kuala Lumpur, Malaysia Talentasia Consultancy Full time

    This role is with one of our International BPO client based at Kuala Lumpur, Malaysia. **Customer Support - Korean Speaker** **Role Description** This is a full-time on-site role for a Korean speaking Customer Support professional. As a Customer Support, your day-to-day tasks will include providing technical support and assistance to Korean-speaking...

  • Customer Support

    4 weeks ago


    Kuala Lumpur, Malaysia LTS Search Full time

    WE ARE HIRING MANDARIN CUSTOMER SUPPORT! Basic Salary RM 5,000 - RM 6,000 (Salary Package include Allowance) Working Hours : Rotational Shifts Working Location : Cyberjaya Responsibilities: Provides meaning-for-meaning interpreting Follows interpreter protocols as per training, policies, and procedures Follows all policies and procedures related to...

  • Customer Support

    4 days ago


    Kuala Lumpur, Malaysia Optimum Solutions (Singapore) Pte Ltd Full time

    We are looking for customer service agent for one of the biggest ecommerce companies: JD as below: - DIPLOMA HOLDER - 1 YEAR IN CUSTOMER SERVICE - LIVE CHAT EXPERIENCE WOULD BE PLUS - IMMEDIATE JOINER - Willing to work rotational shift/ 24 by 7


  • Kuala Lumpur, Malaysia Merchantrade Asia Sdn Bhd Full time

    **Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...


  • Kuala Lumpur, Malaysia Magnetic MRO Full time

    Do you want to be a part of a growing team, learn new things, have a truly amazing career in the aviation sector, and doing all that, have fun too? If yes, then this call is just for you! We are seeking a detail-oriented **Customer & Sales Support Coordinator **to join us in Kuala Lumpur and to be an integral part of our spare parts trading sales team i n...