Trainee Solution Specialist

5 months ago


Kuala Lumpur, Malaysia Radiant Communication Sdn Bhd Full time

**Job Title**:Trainee Solution Specialist

**Qualifications**:

- University Degree students in Computer Science, Software Engineering or equivalent. Fresh graduates are encouraged to apply.

**Software Skills**:

- SQL Database, Microsoft & Linux OS, Application Software, Web & Communication Technology.
- Additional skills in Kubernetes and PostgreSQL are an advantage.

**Duties & Responsibilities**:

- To comprehend new customer’s project from requirement mapping and technical & functional specifications.
- Work with Project Manager to plan the development, deployment, data migration and user testing.
- Compile relevant project documentation where required.
- Carry out the user acceptance test until its successful
- Commission the project from development to live production.
- Provide maintenance support post-deployment/project commissioning.
- Define the problem, analyze, and identify the precise symptoms to determine the problem. Gather error logs and configurations to identify root-cause, recommend and implement corrective & preventive solutions.
- Collaborate with the team where required to troubleshoot, root-cause and resolve customer user/partner reported issues.
- Continuously self-learn to enhance skills, share technical knowledge and experiences as well as explore new technologies together with the team.

**Job Requirements**
- Able to work outside of normal working hours or weekends occasionally to support operations running 24x7. Support work may be conducted remotely or onsite.
- Comply to our internal and customer information security policies.
- be self-motivated, independent, have proactive working attitude, have good interpersonal skills, analytical mindset, be passionate in technical & problem-solving skills, results-oriented, and a strong desire to succeed.
- have strong communication skills - both written, oral and presentation in English and Bahasa Malaysia.
- believe in practising good teamwork.
- Applicants should be Malaysian citizens.

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus


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