Operation Manager
5 months ago
**Requirements**:
- 5 years of working experience as Senior operations management role within the shipping and marine industry.
- Possesses robust technical and data analytical skills.
- Versatile and responsive, capable of addressing operational exceptions beyond regular office hours and during holidays.
- Proficient in proactively seeking solutions during exception handling, with a keen ability to anticipate and implement pre-emptive operational measures.
- Capable of orchestrating exception recovery while adhering to both local regulations and aligning with HQ expectations.
- Experience in Terminal, Vessel, and Depot operations would be an added advantage.
**Responsibilities**:
- **Logistics and Supply Chain**_
- Oversee the planning and executive of logistics and supply chain activities to ensure timely and cost-effective delivery of goods.
- Collaborate with suppliers, carriers, and other partners to streamline processes and improve overall supply chain efficiency.
- **Regulatory Compliance**_
- Ensure compliance with regional and international maritime regulations, industry standards and safety protocols.
- Stay updated on regulatory changes and implement necessary adjustments to operations to maintain compliance.
- **Client Relations**_
- Build and maintain strong relationships with clients, addressing their needs and concerns promptly.
- Constantly monitoring vendor performance and actively seeking better rate negotiations for efficiency and effectiveness.
- Collaborate with the sales and business development teams to identify opportunities for service expansion and customer satisfaction.
- **Financial Management**_
- Collaborate with finance teams to develop and manage operational budgets.
- Monitor and control operational costs, identifying opportunities for cost optimization without compromising service quality.
- Implementing cost control measures and enhancing processes periodically and as needed.
- Providing and managing an efficient and cost-effective service for equipment flow and operations in Malaysia.
- Striving to meet and exceed corporate budget targets for all operational matters.
- **Others**_
- Monitor and evaluate operational metrics, identifying areas for improvement and implementing corrective measures.
- Ensuring the seamless execution of all requirements and objectives set by the Territorial/Regional office and Trade.
- Providing quality management and regional support to offices within Malaysia.
- Efficiently handling all hub activities, particularly in equipment replenishments.
- Overseeing outport operations, managing both operational and vendor activities.
- Leading with full responsibility for the performance of the local Marine Operations, Equipment Control, and Transshipment teams.
- Ensuring a high level of berthing performance and achieving targeted vessel ops productivity to maintain schedule integrity.
- Coordinating with HQ to manage the Transshipment Cargo pool, ensuring a healthy turnaround and dwell time of TSH cargo.
- Vigilantly monitoring container movement and utilization to ensure efficient use and eliminate idling.
- Serving as the primary representative for Malaysia to the Ocean Alliance.
- Taking responsibility for delivering all reports related to operations.
- Collaborating on projects with other departments to improve efficiency and lifting volumes.
- This role involves comprehensive oversight to guarantee the smooth operation of all facets and achieve outstanding results in line with corporate objectives.
**Salary**: RM10,000.00 - RM12,000.00 per month
Schedule:
- Monday to Friday
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