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Network Development Manager
2 weeks ago
**What's Next? Join ZF**:
ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.
ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.
**Network Development manager**:
- Country/Region: MY- Location: Petaling Jaya, 10, MY, 47810Req ID 67135 Petaling Jaya, Malaysia
**Main accountabilities, responsibilities and deliverables**
Drive optimal sales & service-footprint with regards to customer proximity and incremental sales
Ensure customer network management and execution in the responsibility as area-/team-leader by providing local capability (technically & commercially)
Identify and consolidate local distribution & service requirements as further quantitative & qualitative potentials to be aligned with regional Network Management
Responsible for Network concept promotion, roll-out and implementation into the market
Ensure technical training content / -availability according to concept requirements and customer needs
Promote and prioritize local service-concept-development
Monitor & track network quality development and execution
Voice of local markets into business-line-organization
KPIs: Customer Satisfaction, Customer Proximity, Network Quality, Network Service Capability/ Maturity, Network development YoY
**Required skills and experience / main competencies**
Bacherlor degree in Business Management or Engineering or equivalent
Sales, promotion and customer care skills
Technical understanding for the related products and customer needs
Tactical thinking, analytical skills & capability to manage complexity
strong intercultural competence with deep regional back ground for market and services
understanding of Network Mgmt. in the Automotive Service & Repair Business
entrepreneurial thinking
Contact
Teng Teng Choon
**What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?**:
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF:
**Job Segment**:Manager, Business Manager, Network, Automotive, Customer Service, Management, Technology
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