Customer Care Internship

7 months ago


Subang Jaya, Malaysia Rentokil Initial Full time

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.
We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.
To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Customer Care Team.

**In this role you will be responsible for**:

- Conduct Customer Voice Count surveys to existing customers to gain feedback on Rentokil Initial service
- Make outbound calls to existing customers to gain feedback on Rentokil Initial services
- Perform satisfaction follow up call to re-gain customer’s confident
- Support in customer loyalty and staff recognition programme
- Demonstrate effective verbal communication skills when interacting at all level, be it among peers & managers or with customers
- Manage all contact activities includes sales leads/enquiries into contact management system

**Duration**: Depending on your university's requirement

**Requirements**:

- Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
- Has own transport to travel to work on daily basis

**Benefits**:

- Monthly allowance
- Opportunity to be absorbed as permanent employee (based on your work performance)**Location of this branch**:
Rentokil Initial (M) Sdn Bhd,
Unit 8-1, Level 8, Tower 8, UOA Business Park, No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan
.



  • Petaling Jaya, Malaysia LOTUS CARE Full time

    Assist in Marketing research to develop value propositions. - Assist in develop and execute a Marketing Strategy for Lotus Care. - Actively assist in market and promote Company news and project development and acquisition activities including formal press release distribution, article development/ pitch, social media, etc. - Provide support to Group...


  • Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...


  • Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Immediate Hiring For Malaysia’s Leading Telco Company !! **Telco Customer Care Consultant** Position: Customer Care Consultant - (HQ) Location: Subang Hi-Tech Job Scope: Attending calls from customer and assist on their issues (customer services) Basic Salary: RM1800 - RM2000 Performance Allowance: Up to RM1200 Transport Allowance: RM11 per day Daily...


  • Petaling Jaya, Malaysia BloomThis Flora Sdn Bhd Full time

    **Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Assist and guide customers to place orders on our sales channels - Take the extra mile to engage and to deliver the best customer service to all of our customers. - Resolve any emerging problems that our customers might face in a timely...

  • Care Advisor

    5 days ago


    Subang Jaya, Malaysia Top Notch Recruitment Agency Full time

    **ROLE DESCRIPTION** Sales and customer success at is changing fast to meet company growth. The Care Advisor will serve a key role in two major components of the experience, one, helping families and care organizations across Malaysia who need caregiving understand and select our solution and service and second, ensuring the needs of our clients are deeply...


  • Petaling Jaya, Malaysia Osim (M) Sdn. Bhd. Full time

    Answering customer calls whether product enquiry, product after sales-service and etc. - Assisting superior with administrative works from time to time. - Keeping records of customer interactions, transactions, comments, and complaints. **Job Type**: Internship Contract length: 6 months Pay: RM600.00 - RM900.00 per month **Benefits**: - Opportunities for...


  • Subang Jaya, Malaysia Emerson Full time

    This role will be part of the Customer Care team, responsible for sales order processing. **In this Role, Your Responsibilities Will Be**: - Order Processing functions - Handle sales orders processing, monitor and coordinate delivery with internal functional team - Resolve all sales order discrepancies within department internally - Maintain compliances to...

  • Intern Admin

    7 months ago


    Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Processing and follow up on customer purchase order. - Open Invoice purchase part using AccPacc Accounting system, update spare part payment summary by weekly. - Arrange part courier for customer using GDEX, Lalamove. - Update customer for pending report such as pending payment, pending collection. **Job Type**: Internship Contract length: 3-6 months Pay:...


  • Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    **_Immediate Hiring for Customer Care Consultant - Top Telecommunication Company !!!_** Job: Customer Care Consultant **Basic: RM 1800 - RM 2000** **Performance Allowance: Up to RM 1200 Per month** **Transportation Allowance: RM 11 Per day** **Shift Allowance: RM 8 - RM 18 Per hour (Depends on the shift)** Free Parking Provided!! Working Days: 5 Days in...


  • Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    **Immediate Hiring for Famous Telco Company in Malaysia !!!** Customer Care Consultant - (In House Call Center) Basic: RM 2000-RM2200 Age: 18 Years - 50 Years Old. **FULL TRAINING IS PROVIDED** **Allowances**: 1. Performance Allowance - Up to RM 1200 per Month 2. Transportation Allowance - RM 11 per day 3. Shift Allowance - Night RM1, Noon RM3per hour -...


  • Subang Jaya, Malaysia TRUEPIXEL SDN. BHD. Full time

    **Requirements**: We care more about your personal qualities than technical abilities or academic qualifications. Specifically, we are for people who are eager to learn and honoring promises. - Some basic knowledge of web development will be ideal. - The internship period will be at least 6 months. - Malaysian only. **Responsibilities**: - Other task as...

  • Admin Intern

    5 days ago


    Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    1. Handling all inbound/outbound calls pertaining to customers enquiries, complaints, Comments, feedbacks and other raising issues related to product and services. 2. Processing and follow up on appointments. 3. Researching required information using available resources. 4. Completing call notes and call reports as necessary and updating them in the CRM. 5....


  • Petaling Jaya, Malaysia Philip Morris International Full time

    Be a part of a revolutionary change! At PMI, we have chosen to do something incredible. We are committed to inclusion & diversity and is proud to be an equal opportunity employer. You'll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions. Your 'day to day' As part...

  • Customer Assistant

    2 days ago


    Subang Jaya, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

  • Customer Assistant

    7 months ago


    Subang Jaya, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...


  • Petaling Jaya, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...


  • Petaling Jaya, Malaysia GENO Full time

    Position : Customer Care Executive Location : Petaling Jaya Salary : RM2,500 - RM3,000 Working hours : 9am - 6pm (5 days a week) **Role**: The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed our service in the Company’s website. **Responsibilities** - To perform cold calling to follow up and verify...

  • Internship Student

    7 months ago


    Subang Jaya, Malaysia Skynet Worldwide (M) Sdn Bhd Full time

    Assist in daily administrative duties within the department - Assist in preparing report - Performing research of the industry - Plans, organizes and implements effective strategies using all company programs, tools and initiatives - Participates in special projects and performs other duties as required - To adhere Sales and Customer Relation procedures. -...


  • Subang Jaya, Malaysia TAG Global Holding Berhad Full time

    **Responsibilities**: - Provide Appropriate Solutions: Address customer issues and concerns by providing accurate information and offering suitable solutions and alternatives. - Time Management: Ensure that all customer interactions are handled promptly within established time limits. - Follow-Up: Conduct follow-up communications with customers to ensure...

  • Finance Intern

    7 months ago


    Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Assist on daily transaction and filling - Key in supplier invoice and create sales invoice - Assist on prepare the bank reconciliations - Assist on preparation of audit schedules - Assist on manage Fixed Assets Listing - General administrative duties - Other projects as assigned **Job Type**: Internship Contract length: 3-6 months Pay: RM800.00 per...