Customer Care Executive

6 days ago

Subang Jaya, Malaysia Emerson Full time

This role will be part of the Customer Care team, responsible for sales order processing.

**In this Role, Your Responsibilities Will Be**:

- Order Processing functions
- Handle sales orders processing, monitor and coordinate delivery with internal functional team
- Resolve all sales order discrepancies within department internally
- Maintain compliances to trade, terms and conditions policies
- Perform all tasks associated with proper and timely administration of open orders to meet contract obligations
- Follow up on orders’ delivery shipment schedules and act as liaison person with other Customer Care functions and sales and technical team to assure timely and efficient administration of orders Execute internal process and audit requirements as required from Corporate**Who You Are**:

- A team player with positive attitude and a sense of urgency on priorities Pro-active, independent, able to work with mínimal supervision

**For This Role, You Will Need**:

- Familiar with business contract execution process and related elements
- Experience with business operation system (Oracle) will be an added advantage Good communications and negotiation skills**Preferred Qualifications that Set You Apart**:
Diploma / Bachelor's degree or equivalent experience

**Our Offer To You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be **competitive within the industry and local labor markets **. We also offer a **comprehensive medical and insurance coverage **to meet the needs of our employees.

We are committed to creating a global workplace that **supports diversity, equity and embraces inclusion **. We welcome foreign nationals to join us through our **Work Authorization Sponsorship **.

We attract, develop, and retain exceptional people in an inclusive environment, where all **employees can reach their greatest potential **. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote **Work-Life Balance **through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a **Safe Working Environment **across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

**Our Commitment to Diversity, Equity & Inclusion**

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.**

**At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.**

**Accessibility Assistance or Accommodation**

**ABOUT EMERSON**

**Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.**

**With global operations and a comprehensive portfolio of software and technology, we are helping companies implement d

  • Customer Care

    3 days ago

    Subang Jaya, Malaysia SPINALIVE SDN BHD Full time

    Job Description: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work during weekend-shifts, if required. - Have interest in the Customer Care...

  • Customer Care Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia UpgrowthHR Full time

    This job is a Customer Care Executive at Sunway Pyramid, where you'll help tenants with bookings and contracts. You might like this job because it offers a chance to solve problems and engage with diverse people while supporting a friendly teamWe are seeking a diligent Customer Care Executive to provide comprehensive administrative and coordination support...

  • Customer Care Executive

    3 weeks ago

    Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,500 **Working Area**: Asia Jaya **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...

  • Customer Care Consultant

    1 week ago

    Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    **Immediate Hiring for Leading Telco Company in Malaysia !!!** **Position: Customer Care Consultant - Digi call center (HQ)** **Job Description: -** - Attending calls from customer and assist on their issues (customer services) - To attend/answer inbound calls from customers identify their problems on Digi's product - And assist Digi customers to solve the...

  • Care Advisor

    3 days ago

    Subang Jaya, Malaysia ZOM-IN Full time

    **ROLE DESCRIPTION** The Care Advisor will serve a key role in two major components of the Homage experience, one, helping families and care organizations across Malaysia who need caregiving understand and select our solution and service and second, ensuring the needs of our clients are deeply met. **THE ROLE** Be the Care Advisor that our Care Owners and...

  • Customer Care Executive

    4 days ago

    Subang Jaya, Malaysia Recruit Express Full time

    Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

  • Customer Care Executive

    5 days ago

    Subang Jaya, Malaysia Electplus Industry Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

  • Customer Care Executive

    3 days ago

    Subang Jaya, Malaysia Electplus Industry Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

  • Customer Care Executive

    2 days ago

    Subang Jaya, Malaysia Electplus Industry Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

  • Customer Care Executive

    3 days ago

    Subang Jaya, Malaysia Electplus Industry Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...

  • Customer Care Internship

    4 weeks ago

    Subang Jaya, Malaysia Rentokil Initial Full time

    Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...

  • Customer Care Executive

    4 days ago

    Petaling Jaya, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time

    **Responsibilities**: - Provide operational support to clients by _**answering calls and online queries, and provide technical solution to the issues.**_ - **Identify and provide feedback from customer** to support team for continuous improvement. - **Document call center processes and FAQ **and work on continuous process improvement. - **Provide product...

  • Payroll Assistant Manager

    5 days ago

    Subang Jaya, Malaysia Carleton Executive Search Full time

    Must have people management skill - Handle payroll for 1800 headcount, - This role will have 3 direct reports, (1 Senior Executive, 2 Executives) - Must have people management skill - Careful, detailed, must know enhancement, understand what needs to be upgrade, understand process of payroll - Committed, must be able to work on public holiday if rushing to...

  • Rotational Shift Customer Care Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Agensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly motivated and customer-focused Rotational Shift Customer Care Executive to join our team. As a key member of our customer support team, you will play a critical role in providing exceptional customer service experience through various channels.The successful candidate will have excellent communication...

  • Assistant Supervisor

    5 days ago

    Subang Jaya, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. - Required to be vaccinated at least 1 dose as per requirement from authority Responsibility To maintain a professional standard of customer care in...

  • Policyholder Care Executive

    4 days ago

    Petaling Jaya, Selangor, Malaysia Hong Leong Assurance Berhad Full time

    We are looking for a talented Policyholder Care Executive to join our customer service team at Hong Leong Assurance Berhad. As a key member of our team, you will be responsible for providing exceptional care to our policyholders and ensuring their needs are met.About the TeamWe pride ourselves on delivering exceptional customer service and building strong...

  • Customer Care Support Office Representative

    5 days ago

    Petaling Jaya, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...

  • Customer Assistant

    4 days ago

    Subang Jaya, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

  • Customer Care Support Office Representative

    5 days ago

    Petaling Jaya, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Customer Care Support Office Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...

  • Customer Assistant

    2 weeks ago

    Subang Jaya, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...