Community Service Worker

5 days ago

Malaysia The Salvation Army Malaysia Full time

Social Services

Full Time

Entry Level

Lower secondary education

Malaysia |
Closing On 23 Jul 2024

Onsite

**About Us**:
The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination.

Today, The Salvation Army in Malaysia has a comprehensive network of social services to meet a wide range of needs in our community. We provide residential homes for children and the elderly, hostels, family support services, daycares, tuition centres, a refugee help centre and emergency relief services in times of crisis.

**About The Job**

The Community Service Worker is required to work in close consultation with the Corps Leader/Officer(s) in providing practical assistance to the community in need and implementing effective community outreach programs.

The Community Service Worker has to ensure that he/she performs the job in compliance with The Salvation Army policies and procedures including the Territorial Child Protection Policy and all relevant government rules and regulations.

**Key Responsibilities**
- In consultation with Corps Leader/Officer, assist in planning and implementing any Corps & community programs
- Assess the needs of the people in need through the Community outreach programs
- Investigate cases that need help and produce a full investigation report for further action
- Carry out one or more of the action plans for clients after their needs have been identified
- Work closely with the Social Welfare Department, hospitals, clinics, and other community organizations to share information and find resources for The Salvation Army clients
- Produce a weekly report on the daily work done on community services
- Help to coordinate any emergency relief works and organize fund-raising when required
- Provide spiritual guidance and offer prayer support to clients as needed and/or accompany Corps Leader/Officer(s) and members to minister to clients
- Attend and encourage clients to participate in Corps outreach activities, Sunday meetings and other children/youth/adult programmes
- Participate and contribute towards the annual budget preparation as and when required by the Corps Leader/Officer
- Maintain professional conduct in dealing with children, parents, volunteers, donors, colleagues, and the Corps Leader/Officer(s)
- Represent The Salvation Army in receiving donations and other networking events as and when requested by the Corps Officer
- Support and participate in The Salvation Army fundraising events e.g. jumble sales, charity sales, etc.

**Qualifications**:

- Min SPM holder or Diploma holder.
- **Recent graduates are encouraged to apply**

**Other Information**:
**Competencies**
- People-oriented, able to work independently, and multi-tasking
- Meticulous, and analytical with good interpersonal and communication skills
- Good documentation and IT skills, preferably knowledge of MS Office.

**Working Hours**
- Monday to Friday: 8:30 am to 5:30 pm (one-hour lunch break)
- Saturday: 9:00 am to 1:00 pm
- Flexibility in working schedule is required when necessary

As you are expected to perform 45 work hours per week, there may be times that you may be required to perform beyond your above-normal hours to fit in with the needs of the Corps/Centre or at the discretion of the Corps Officer.

**Work Location**

The Salvation Army - Kuala Lumpur Corps Community Services

1 Lingkungan Hujan, Overseas Union Garden, 58200 Kuala Lumpur

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