Server and Application Support Analyst
3 weeks ago
Manage availability, reliability, performance and disaster recovery readiness of credit bureau systems, ensuring maximum system uptime, mínimal business disruption, and optimal system response time, in accordance with the expectations of all stakeholders, international standards and best practices.
- Manage and provide round-the-clock(24hoursadayx7daysaweek) support services to stakeholders, ensuring that all reported incidents, problems and issues are resolved conclusively in the shortest possible duration, without any impact to business operations.
- Identify systems and server infrastructure capabilities and implement proven technologies and adaptive infrastructure to enable business outcomes
- Ensure resiliency of systems and server infrastructure and its related system solutions for business continuity, high availability and sustained performance of the Bank’s primary functions
- Provides advisory roles in systems and server architecture principles to ensure the delivery of emerging ICT system solutions that best meet the business demand and priorities
- Undertake research and feasibility study on systems and server infrastructure and its related system solutions to ensure its reliability, agility and resiliency for faster business innovation -Manage the lifecycle of systems and server infrastructure and its related system solutions technology refresh with minimised impact to business operations and in compliance with the Technology Architecture design, standards and principles
- Manage relationship with stakeholders ensuring that IT services deliver stakeholder satisfaction, and ensuring that the IT services add-value to the stakeholders.
**Academic Qualifications**: A degree in Computer Science, Information Technology, Applied Mathematics, or Engineering.
- System development lifecycle, system analysis and design, database management and technically strong in al lor some of these software: SQL,Oracle,JAVA, Apache, IBMWebsphere,IBM DB2, MIMIX and IBM SKLM.
Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”
Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.
We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.
We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services. Our impressive track record spans two decades of helping businesses drive innovation, deliver disruptive customer experiences and implement transformational IT projects.
Bachelor's or Equivalent
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