Ombudsman
4 weeks ago
**OMBUDSMAN**
**Job description**
- To address and adjudicate disputes impartially in alignment with the established Terms of Reference of the Ombudsman For Financial Services.
- To manage a team of Case Managers.
**Qualification and Competence**
- A degree in Law. Possessing a Diploma in Arbitration or judicial experience would provide an additional edge.
- A comprehensive understanding of financial services and/or capital markets.
- At least five years of experience in conflict management, mediation or related fields.
- An accreditation from the Malaysian Mediation Centre (MMC) would be an added advantage.
- Robust interpersonal, communication, and analytical abilities.
- Proficient management and leadership aptitude.
**Remuneration**
Salary is negotiable.
**Benefits**
- Group Hospitalisation Scheme
- Group Personal Accident
- Medical Benefits
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Deadline: 09/15/2023
-
Ombudsman
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ombudsman for Financial Services Full timeOMBUDSMANJob description To address and adjudicate disputes impartially in alignment with the established Terms of Reference of the Ombudsman For Financial Services. To manage a team of Case Managers.Qualification and Competence A degree in Law. Possessing a Diploma in Arbitration or judicial experience would provide an additional edge. A comprehensive...
-
Clerical
2 months ago
Kuala Lumpur, Malaysia Ombudsman for Financial Services Full timeTo assist and support the dispute resolution team in handling correspondence and/or inquiries related to disputes referred to Ombudsman for Financial Services. **Salary**: RM1,500.00 - RM1,700.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday COVID-19 considerations: Adhere to all SOPs set by the Malaysian...
-
Case Manager
2 months ago
Kuala Lumpur, Malaysia Ombudsman for Financial Services Full timeTo investigate and assess disputes filed by eligible complainants against members of the Financial Ombudsman Scheme (FOS) based on available evidence. To resolve disputes through mediation and in a fair and impartial manner To issue an appropriate recommendation if the parties to a dispute failed to reach an amicable settlement. Work Remotely -...
-
Case Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ombudsman for Financial Services Full timeTo investigate and assess disputes filed by eligible complainants against members of the Financial Ombudsman Scheme (FOS) based on available evidence.To resolve disputes through mediation and in a fair and impartial mannerTo issue an appropriate recommendation if the parties to a dispute failed to reach an amicable settlement.Work Remotely NoSalary: RM2,...
-
Clerical
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ombudsman for Financial Services Full timeTo assist and support the dispute resolution team in handling correspondence and/or inquiries related to disputes referred to Ombudsman for Financial Services.Salary: RM1, RM1,700.00 per monthBenefits: Health insuranceSchedule: Monday to FridayCOVID-19 considerations:Adhere to all SOPs set by the Malaysian GovernmentExperience: Insurance or Banking: 1 year...
-
So, Copc
3 weeks ago
Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Manager, Chargeback
5 days ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Key Responsibilities: - Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard’s regulations to minimize monetary losses.- Act as a checker & approver on daily...
-
Manager, Chargeback
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager, Chargeback & Dispute Management **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities**: - Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard's regulations to minimize...
-
Manager, Chargeback
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at usKey Responsibilities: Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard's regulations to minimize monetary losses. Act as a checker & approver on daily...
-
Manager, Chargeback
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager, Chargeback & Dispute ManagementIf you are looking to excel and make a difference, take a closer look at us...Key Responsibilities: Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard's regulations to minimize monetary losses....