Admin Customer Service Fresh Graduate Encouraged
5 months ago
Attain new customer queries - walk in or from social media.
- Guiding clients to complete brain assessment (EEG).
- Guiding clients to complete Neuro-feedback Training.
- Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection.
- Issue receipt for the payment received using the software system and follow-up on outstanding payment and report to Centre Manager.
- Scheduling and arrangement of existing clients’ brain training timetable.
- Prepare documentation or coordinating and correspondence for brain test report, training account creation with HQ.
- Communicate or attain with parents’ queries about their child's brain training condition and progress.
- Ad-Hoc task or project given by Centre Manager.
**Requirements**:
- Fresh graduated are welcome
**Benefits**:
- Year end bonus 1-3 months.
- Incentive 300-500 if kpi achieve
**Job Types**: Full-time, Fresh graduate
Pay: RM2,300.00 - RM2,800.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Admin: 1 year (preferred)
**Language**:
- Mandarin (required)
**Location**:
- Johor Bahru (required)
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