Admin Customer Service Fresh Graduate Encouraged

5 months ago


Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time

Attain new customer queries - walk in or from social media.
- Guiding clients to complete brain assessment (EEG).
- Guiding clients to complete Neuro-feedback Training.
- Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection.
- Issue receipt for the payment received using the software system and follow-up on outstanding payment and report to Centre Manager.
- Scheduling and arrangement of existing clients’ brain training timetable.
- Prepare documentation or coordinating and correspondence for brain test report, training account creation with HQ.
- Communicate or attain with parents’ queries about their child's brain training condition and progress.
- Ad-Hoc task or project given by Centre Manager.

**Requirements**:

- Fresh graduated are welcome

**Benefits**:

- Year end bonus 1-3 months.
- Incentive 300-500 if kpi achieve

**Job Types**: Full-time, Fresh graduate

Pay: RM2,300.00 - RM2,800.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Admin: 1 year (preferred)

**Language**:

- Mandarin (required)

**Location**:

- Johor Bahru (required)



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