IT Help Desk Support

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

I.T Support Executive for supermarket & retails solution development. - Major focus on ERP software, POS system and in-house software support. - Collaborate with software vendor in software development, update & support. - Manage existing / impending software development, set objective and report performances. - Provide training to user, support and...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Front Desk Associate For Tattoo Studio In Jb Holiday Plaza! We are looking for an energetic and passionate Front Desk Executive for our tattoo studio! Female executive preferred, experience in tattoo industry can be an advantage. Age 21 & above Able to converse well in English and Chinese Working hours: 11am - 9pm 6 days work week, Off on week...

**Title :Customer Service / Front Desk** Location :City Square JB Working Days : 6 days (11:00am to 8:00pm / Thursday to Tuesday (Wednesday closed) Nature of Business : Established IT & Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to...

Key Responsibilities: - Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process. - Liaising with internal teams to ensure that customer issues are resolved promptly and effectively. - Ensuring that all customer inquiries and issues are logged and tracked in our...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback and...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

**Duties**: - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops and printers - Keep...

**Job Summary**: Information Technology Support Technician setup and maintains computer and network systems in Masimo. Provide assistance to employees by answering questions, resolving technical problems and maintaining company network, software and computer equipment to ensure that the concerned people get the most effective IT functionality. Reporting...

**Position Overview**: **Responsibilities**: **Greeting and Welcoming**: Welcome visitors and clients with a warm and friendly demeanor. Provide assistance and direction to guests, ensuring a positive experience. Answer and direct incoming phone calls in a professional manner. **Appointment Scheduling**: Schedule and confirm appointments for clients or...

**Position Overview**: **Responsibilities**: **Greeting and Welcoming**: Welcome visitors and clients with a warm and friendly demeanor. Provide assistance and direction to guests, ensuring a positive experience. Answer and direct incoming phone calls in a professional manner. **Appointment Scheduling**: Schedule and confirm appointments for clients or...

Main Job Tasks and Responsibilities: 1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

Main Job Tasks and Responsibilities: 1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow...