Help Desk Specialist

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. Diagnose and resolve software issues Properly escalate unresolved queries to the next level of support Walk customers through problem solving process and advice user on appropriate action Follow up with customers, provide feedback and see problems...

Responsibilities: Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. Offering advice to endusers and customers on all in scope IT services, how to troubleshoot and ensuring...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

**Title :Customer Service / Front Desk** Location :City Square JB Working Days : 6 days (11:00am to 8:00pm / Thursday to Tuesday (Wednesday closed) Nature of Business : Established IT & Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers, provide feedback and see problems...

Sourcing Specialist to join our recruitment team and help usidentify and attract top talent for our open positions. As a Sourcing Specialist, youwill be responsible for developing and implementing sourcing strategies tochannels, including social media, job boards, professional networks, and jobexpand the talent pool. Additionally, you will screen and qualify...

Sourcing Specialist to join our recruitment team and help usidentify and attract top talent for our open positions. As a Sourcing Specialist, youwill be responsible for developing and implementing sourcing strategies tochannels, including social media, job boards, professional networks, and jobexpand the talent pool. Additionally, you will screen and qualify...

Sourcing Specialist to join our recruitment team and help us identify and attract top talent for our open positions. As a Sourcing Specialist, you will be responsible for developing and implementing sourcing strategies to channels, including social media, job boards, professional networks, and job expand the talent pool. Additionally, you will screen and...

Sourcing Specialist to join our recruitment team and help us identify and attract top talent for our open positions. As a Sourcing Specialist, you will be responsible for developing and implementing sourcing strategies to channels, including social media, job boards, professional networks, and job expand the talent pool. Additionally, you will screen and...

**Summary**: **Salary**: Competitive Team: Information Technology **Location**: Malaysia - Global Development Campus, Johor Bahru Job Title: Printer Operations Specialist Department: DBS Contract Type: Permanent Full Time/Part Time: Full Time Reporting to: Print Operations Manager - Workplace Technology Solutions Location: Johor Bahru,...

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. **Responsibilities**: The front desk receptionist is an administrative specialist who performs the following tasks. - Greets guests - Manages the front desk - Answers and transfers phone calls - Sorts and delivers mail -...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...