Customer Service Fresh Graduate Encourage Up to Rm4k
6 months ago
Our Client is a prestigious beauty company nestled in the vibrant district of Johor Bahru Mid Valley, Southkey. Since they establishment, they have been at the forefront of the beauty industry, offering a wide array of premium beauty products and services to our discerning clientele.
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with management to find appropriate solutions to problems
**Requirements**:
- High school diploma or equivalent; college degree preferred.
- Previous customer service experience is a plus.
- Strong communication skills, both written and verbal.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in computer skills and familiarity with CRM software is desirable.
- Positive attitude and willingness to learn and grow in a dynamic team environment.
- Proficiency in Mandarin is advantageous.
**Benefits**:
- Company Trip
- Bonus
- Incentive
**Job Types**: Full-time, Fresh graduate
Pay: RM2,000.00 - RM4,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (preferred)
**Location**:
- Johor Bahru (preferred)
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