![Hirehub Management Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Mandarin-speaker Up to Rm4k
3 weeks ago
**Description**:
- Attain new customer queries
- Walk in or from social media.
- Guiding clients to complete brain assessment (EEG).
- Guiding clients to complete Neuro-feedback Training.
- Correspondence and follow-up on new brain training customers on scheduling their training time and payment collection.
- Issue receipt for the payment received using the software system and follow-up on outstanding payment and report to Centre Manager.
- Scheduling and arrangement of existing clients’ brain training timetable.
- Prepare documentation or coordinating and correspondence for brain test report, training account creation with HQ.
- Communicate or attain with parents’ queries about their child's brain training condition and progress.
- Ad-Hoc task or project given by Centre Manager.
**Benefits**:
- Fresh Graduate is welcome to apply
- Year-End Bonus
- KPI Incentive
**Job Types**: Full-time, Fresh graduate
Pay: RM2,300.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
- Psychology-related: 1 year (preferred)
**Language**:
- Mandarin (required)
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